Risk & Assurance Manager

Capita; United States; Remote; GBP 50,000; Full time

Job summary

An established industry player is seeking a Risk and Assurance Manager to lead their Risk & Assurance team. This pivotal role focuses on delivering risk governance and compliance programs, ensuring adherence to policies while enhancing risk maturity. The ideal candidate will have a strong background in risk management, operational resilience, and team leadership. With a supportive work environment, this position offers opportunities for professional growth and development, alongside a comprehensive benefits package including generous holiday allowances and flexible working options. Join us to make a significant impact on risk management practices.

Benefits

23 days holiday (rising to 27)

Pension Scheme

Life Assurance

Cycle-to-work scheme

Paid maternity and paternity leave

Volunteering days

Employee Network Groups

Discounts on retail and travel

Qualifications

• Experience in risk management and operational resilience.
• Proven track record of leading and developing teams.

Responsibilities

• Lead the PCSE Risk & Assurance team in governance and compliance.
• Manage incidents and facilitate risk reviews and audits.

Skills

Risk Management

Operational Resilience

Compliance

Assurance

Audit

Team Leadership

Stakeholder Management

Planning and Organization

Commercial Awareness

Pressure Management

Education

Qualification in Risk Management

Job description

As the Risk and Assurance Manager, you'll lead the Primary Care Support England (PCSE) Risk & Assurance (RA) team in delivering robust risk governance, assurance, and compliance programs. This critical role involves ensuring compliance with Capita Group Risk Policy/Standard and enhancing risk and control maturity across PCSE through continuous improvement.

Job title:

Risk & Assurance Manager

Job Description:

What you’ll be doing:

1. Serve as the line manager for the PCSE Risk & Assurance (RA) team, managing performance, supporting development, training, and career planning.
2. Develop, deliver, and maintain a comprehensive PCSE assurance plan and associated risk governance frameworks.
3. Ensure the RA team meets all objectives to comply with contractual, legislative, and Capita policies, as well as any other necessary obligations.
4. Facilitate joint governance between Capita and its client, generating and submitting progress reports on risks, control assurance, and actions.
5. Promote a minimum level of risk awareness within PCSE.
6. Manage incidents effectively through to resolution, incorporating lessons learned and analyzing trends.
7. Report on compliance with the divisional assurance framework.
8. Organize and facilitate risk reviews and control self-assessments.
9. Generate value-added assurance and compliance reports to validate internal control mechanisms, identify risks, and provide expert insights.
10. Coordinate, manage, and respond to internal and external audit activities and reports, tracking actions to resolution.
11. Prepare regular submissions to the Account Risk & Assurance Committee and fulfill other reporting requirements as needed.
12. Ensure the team maintains and updates any contractually required documentation.
13. Support the management and coordination of Capita Group and external audits.
14. Oversee the coordination of Capita's resilience framework within PCSE.

What we’re looking for:

1. Experience of risk management, operational resilience, compliance, assurance, and audit.
2. Experience managing internal and external stakeholders up to HoF/MD level.
3. Proven track record of leading and developing teams.
4. Excellent planning and organizational skills.
5. Commercial awareness and ability to influence senior stakeholders.
6. Ability to work under pressure and meet tight deadlines.
7. Qualification in risk management is desirable but not essential; practical knowledge and hands-on expertise are crucial.

What’s in it for you?

1. £50,000 per annum.
2. 23 days’ holiday (rising to 27) with options to buy extra leave.
3. Auto-enrolment to a pension, life assurance, cycle-to-work scheme, 15 weeks’ fully paid maternity, adoption, and shared parental leave, paternity pay of two weeks, and more.
4. Voluntary benefits tailored to your lifestyle—discounts on retail, social activities, health & wellbeing, travel, and technology.
5. The opportunity to take paid days out for volunteering with charity partners or causes of your choice.
6. Access to Employee Network Groups representing diverse communities, fostering connection and learning.

What we hope you’ll do next:

Click ‘Apply now’ to complete our short application and tell us more about you.

Equal Opportunities

At Capita, we are committed to an inclusive, barrier-free recruitment process and working environment. We encourage applicants from diverse backgrounds, especially women and ethnic minorities, and offer adjustments during recruitment. Please email [e-mail] or call 07784 237318 to discuss. For more information, visit the Capita Careers website.

If you have questions unrelated to adjustments, contact our Talent Acquisition team at [e-mail].

We actively encourage applications from women and ethnic minorities to enhance diversity within our workforce.

Location:

United Kingdom

Time Type:

Full time

Contract Type:

Permanent