Risk and Compliance Advisor Senior - HR and People Risk

USAA Life Insurance Company; Charlotte (NC); On-site; USD 110,000 - 140,000; Full time

Job summary

USAA Life Insurance Company in Charlotte, NC, is seeking a Risk & Compliance Advisor Senior - HR and People Risk to lead second-line risk oversight across HR functions. The role partners with HR and business leaders to identify, assess, monitor, and manage risk while providing challenge and guidance.

The ideal candidate has HR, risk, audit, or consulting experience with regulatory knowledge; HR certifications are preferred.

Qualifications

• Identify, assess, aggregate, and document risks and compliance controls across HR functions.
• Communicate results of risk and compliance work to governance committees and leaders.
• Implement new risk policies, practices, appetites, and solutions to ensure holistic risk management.
• Executes risk and compliance activities per enterprise policies and procedures.
• Maintains knowledge of the regulatory landscape and key challenges.
• Coordinates regulatory requirements and examinations.
• Contributes to risk measurement tools and reporting.

Responsibilities

• Partner with stakeholders to identify, assess, and document HR risks and controls.
• Communicate results to governance bodies and leaders.
• Implement risk policies and appetite frameworks.
• Execute risk and compliance activities per enterprise policies.
• Expand knowledge of regulatory landscape and challenges.
• Coordinate regulatory requests and examinations.
• Improve risk measurement tools and reporting.
• Use analytics to influence solution strategies.
• Contribute to cross‑functional risk mitigation efforts.
• Form stress test plans with business stakeholders.

Skills

Communication skills

Relationship management

Influence and negotiation

Data analysis

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

The Risk & Compliance Advisor Senior - HR and People Risk provides second-line risk oversight and guidance across Human Resources functions, including Talent Acquisition, Talent Management, Total Rewards, and other HR areas. This role partners with HR and business leaders to identify, assess, monitor, and manage risk while providing effective challenge and guidance. The ideal candidate brings experience in HR, second-line risk, audit, or HR-focused consulting, with a strong understanding of risk assessments, controls, issue management, and governance. Strong communication and relationship management skills are essential, including the ability to influence, challenge, and negotiate while maintaining productive business relationships. HR certifications such as PHR, SPHR, SHRM-CP, or SHRM-SCP are preferred.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be located in Charlotte, NC,

Relocation assistance is not available for this position.

What you'll do:

• Partners and provides guidance to key stakeholders in the business to identify, assess, aggregate and document risks and compliance controls, including risks associated with new or modified products, services, distribution channels, regulations, and third-party operations.
• Communicates results of risk and compliance work to governance committees, business process owners and various levels of leadership.
• Implements new risk policies, practices, appetites, and solutions to ensure holistic understanding and management of risks according to industry best practice.
• Executes assigned risk and compliance activities assigned in accordance with enterprise policies and procedures.
• Maintains and expands advanced knowledge of the competitive/regulatory landscape and the company's key challenges.
• Coordinates and responds to regulatory requirements and requests and ensures the execution of examinations.
• Enhances and contributes to strategies, tools, and methodologies to measure, monitor, and report risks.
• Applies expert risk and compliance knowledge to utilize or produce analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.
• Serves as a key contributor in cross-functional teams to identify, assess, aggregate, and mitigate current and emerging risk events.
• Formulates stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with key business stakeholders.

What you have:

• Bachelor's degree; OR 4 years of relevant education and/or experience.

Experiences that will support your success:

• 6 years relevant experience in risk, compliance, legal or audit within the financial services or insurance industry or specialized technical fields directly related to the role.
• Risk and compliance management experience working in a complex institution and/or highly matrixed environment.
• In-depth knowledge of compliance laws, regulations, and regulatory expectations.
• Demonstrated ability to apply regulatory risk and compliance knowledge o to consult and provide insights and guidance to business partners and peers.
• Demonstrated experience in conflict resolution management and ability to effectively challenge at all levels of management and influence business outcomes.
• Ability to effectively work with internal and external partners in a highly collaborative environment.
• Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities, to include demonstrated ability to effectively make data-driven decisions.
• Proactively identifies potential concerns and resolves issues.
• Advanced proficiency with Microsoft Office products including Word, Excel, and PowerPoint.

What sets you apart:

• Experience providing Second Line of Defense (SLOD) risk oversight, credible challenge, or compliance support across HR functions, including Talent Acquisition, Talent Management, Total Rewards, Employee Relations, or broader Human Resources.
• Prior First Line of Defense (FLOD) HR experience in Talent Acquisition, Human Resources, Talent Management, Total Rewards, or related people functions, with a strong understanding of HR processes, controls, policies, and risk exposure.
• Strong experience e