Risk Analyst - Risk Management - Central Regional Hospital

State of North Carolina; North Carolina; On-site; USD 61,000 - 107,000; Full time

Job summary

Central Regional Hospital, part of the North Carolina Department of Health and Human Services, is seeking a Risk Analyst to investigate incidents, partner with patient advocates, and document findings on quality of care. The role supports management with follow-up actions and improvement strategies and participates in safety audits to identify hazards and trends.

The position emphasizes timely review of video surveillance, consultation with PI teams, and analysis of incident data, with a focus

Qualifications

• Master’s degree in psychology, social work, education, health, business administration or related field and two years of experience in professional level treatment programming.
• Bachelor’s degree in one of the fields listed and three years of related experience or an equivalent combination.
• Experience in psychiatric settings and risk management preferred.

Responsibilities

• Investigate incidents at the facility and document findings related to quality of care.
• Collaborate with patient advocates to manage investigations of abuse/neglect/exploitation or rights infringement.
• Assist management in follow-up actions and improvement strategies.
• Participate in audits related to patient safety, hazards, patient rights, and restrictive interventions.
• Review incident reports and adverse event data to identify trends.

Skills

Inpatient hospital systems

Risk management

Performance improvement

Consultation & problem solving

Verbal & written communication

Education

Master’s degree in psychology or related field

Two years professional experience in treatment programming

Bachelor’s degree + three years related experience

Job description

Agency

Dept of Health and Human Services

Division

Central Regional Hospital

Job Classification Title

Quality Assurance/Standards Specialist (NS)

Position Number

60044325

Grade

NC17

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The purpose of the Risk Analyst position is to investigate various incidents that occur at the facility. Additionally, the Risk Analyst partners with patient advocates to complete the management investigations associated with patient allegations of abuse/neglect/exploitation or rights infringement. The Risk Analyst documents any findings regarding overall quality of care; violations of facility policy and other pertinent facts related to the incident. The Risk Analyst works with management in the development of follow up actions and improvement strategies. This position will also be involved with audits related to patient safety issues and inspections as they relate to potential hazards, patient rights issues and/or restrictive interventions. The position will be responsible for ensuring a timely review of video surveillance. The Risk Analyst may be utilized as a consultant to PI teams to assist with the development of improvement strategies as it relates to patient safety processes and procedures. Additionally, the Risk Analyst may be involved in the review of incident reports and adverse event data to assist in the identification of trends.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $60,881.00 - $106,544.00

Recruitment Range: $60,881 - $70,000

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Knowledge of inpatient hospital systems, preferably CRH units and departments
• Working knowledge of risk management and performance improvement
• Ability to develop recommendations and provide consultation to solve problems in different program areas and exercise judgment in interpreting and applying standards, policies and procedures
• Ability to communicate effectively verbally and in written form with various staff and assess problems and coordinate resolutions
• Good analytical skills, and ability to work well with limited supervision and flexibility with scheduling

Conditional Requirements:

• Experience preferred in psychiatric setting and risk management
• ADA physical requirements will be discussed during the interview

This is a full-time position and eligible for the full State benefits package. Normal work hours are M-F, 8:00am - 4:30pm. Flexibility is required to meet hospital needs.

Compensation and Benefits

The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the NC DHHS Benefits and Wellness website for more information.

About Central Regional Hospital (CRH

CRH is a State-of-the Art psychiatric hospital located in Butner, NC. Our location is ideal with four seasons, mild temperatures and provides an easy commute to the N.C. mountains or beaches. Butner possesses small town charm but is within 30 minutes of a major metropolitan area including Research Triangle Park, Raleigh, Chapel Hill, and Durham, NC. The people we serve are at the heart of our facility. We strive to create an environment in which every team member contributes to the overall success of the hospital to positively impact the lives of those around them and the individuals we serve.

Supplemental Contact Information:

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

Positions in the Division of State Operated Healthcare Facilities shall be subject to pre-employment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facility’s Vaccination Policy.

Application Process

Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the “Work Experience” section of the application, to support your answers.
• The posting will close at 11:59 p.m. the night before the end date.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are “Under Review” and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website https://www.naces.org/members.

Veteran’s and National Guard Preference

• Applicants seeking Veteran’s Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing
• Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Applicants will be communicated via email only for updates on the status of your application. If there are any questions about this posting other than your application status, please contact HR at 919-764-7200.

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Master’s degree in psychology, social work, education, health, business administration or related human service field from an appropriately accredited institution and two years of experience in professional level treatment programming for the applicable client population; or Bachelor’s degree in one of the fields listed above from an appropriately accredited institution and three years of experience as indicated above; or an equivalent combination of education and experience.

… an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Theodora Bumpass Ramsey

Contact:

DHHS Workday Support Form