Rising Store Manager: Front-End & Pharmacy Ops

Walgreens; Clarks Village (CT); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens in the United States is seeking a Store Operations Leader who supervises customer service associates and front-end activity while supporting pharmacy and retail store operations. You will partner with the Store Manager to drive merchandising, scheduling, and overall store performance.

The role involves coaching teams, managing performance, and ensuring excellent customer experiences, with emphasis on teamwork, flexibility, and adherence to company policies.

Qualifications

• Bachelor’s degree or equivalent and demonstrated leadership abilities.
• Experience in supervising teams, coaching, and performance management.
• Fluent English, strong business acumen, and adaptability.

Responsibilities

• Supervises customer service associates and front-end operations to support store goals.
• Leads store team including hiring, performance management, and discipline.
• Coordinates with Store Manager to execute merchandising, scheduling, and store policies.
• Supports pharmacy operations and customer experience initiatives.
• Utilizes data and KPIs to drive improvements in service and profitability.

Skills

Leadership

Customer service

Store operations

Education

Bachelor’s degree or equivalent

Tools

Point-of-Sale systems

Pharmacy software

Job description

Walgreens in the United States is seeking a Store Operations Leader who supervises customer service associates and front-end activity while supporting pharmacy and retail store operations. You will partner with the Store Manager to drive merchandising, scheduling, and overall store performance.

The role involves coaching teams, managing performance, and ensuring excellent customer experiences, with emphasis on teamwork, flexibility, and adherence to company policies.