Rising Leader: Customer Service Manager Trainee

Hannaford; Pelham (NH); On-site; USD 26,000 - 39,000; Full time

Job summary

Hannaford Supermarkets in Pelham, NH is hiring a Department Manager to lead the assigned department, drive sales, ensure quality, and maintain store standards. You will hire, train, and develop associates, manage inventory, and partner with store leadership to deliver exceptional customer service.

The role requires strong leadership, operational acumen, and a commitment to food safety and thoughtful merchandising. You will be part of a team focused on performance, growth, and guest satisfaction.

Qualifications

• Bachelor's degree or equivalent preferred.
• Strong leadership and people-management skills.
• Experience in retail operations and merchandising.

Responsibilities

• Foster a positive environment to retain associates and customers.
• Ensure quality standards are met across the department.
• Hire, train and develop associates to meet department needs.
• Attain departmental financial objectives.
• Supervise performance and maintain accurate records of production and inventory.
• Maintain department appearance and presentation.

Skills

Store operations

Customer service

Leadership

Communication

Problem solving

Education

College degree or equivalent

Food Safety Certification

Job description

Hannaford Supermarkets in Pelham, NH is hiring a Department Manager to lead the assigned department, drive sales, ensure quality, and maintain store standards. You will hire, train, and develop associates, manage inventory, and partner with store leadership to deliver exceptional customer service.

The role requires strong leadership, operational acumen, and a commitment to food safety and thoughtful merchandising. You will be part of a team focused on performance, growth, and guest satisfaction.