Rides Supervisor

The Post Oak; Town of Texas, Northern (WI, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Training and development programs

Employee discounts on dining, retail,

Flexible schedules

Benefit plans

Paid time off or paid sick leave

Advancement opportunities

Volunteer opportunities

Diversity in the workplace

Job summary

Landry's is seeking a Rides Supervisor to bridge management and staff, train and coach teams, and ensure guest safety on park rides while delivering excellent customer service.

Responsibilities include resolving guest and employee concerns, maintaining area safety and cleanliness, and upholding Landry’s guidelines. The role emphasizes teamwork, safety, and adherence to procedures in a fast-paced environment.

Qualifications

• Must be enrolled in or have graduated from a Tourism and Recreation program; park operations experience preferred.
• Ability to interpret safety rules, operating and maintenance instructions.
• Experience writing routine reports and correspondence; comfortable speaking before groups.

Responsibilities

• Responds to and resolves guest and employee concerns.
• Moves throughout the area ensuring adherence to SOPs.
• Maintains cleanliness and safety per iROC program and Landry’s guidelines.
• Fosters a positive team culture to boost retention.
• Monitors staff to ensure safety procedures are followed.
• Reports Loss Prevention issues immediately.
• Adheres to Landry’s policies and codes of conduct by staff.

Skills

Public speaking

Interpret safety rules

Report writing

Education

Tourism and Recreation degree

Park operations experience preferred

Job description

Overview

The Rides Supervisor serves as an intermediary between management and subordinate staff. Trains, motivates, directs, and coaches staff within all functions of the property’s operation. Ensures guests’ safety on park rides, and provides excellent customer service.

What we offer you:

• Unparalleled training and development programs
• Generous employee discounts on dining, retail, amusements and hotels
• Flexible schedules
• Multiple benefit plans to suit your needs
• Paid time off or paid sick leave (based on location)
• Opportunities for advancement
• Community volunteer opportunities with Landry’s League
• Positive and respectful work environment where diversity is valued

Responsibilities

• Responds to and take appropriate action to resolve concerns and complaints from park guests and employees.
• Moves throughout entire area of responsibility regularly ensuring strict adherence to all standard operating procedures.
• Maintains cleanliness and safety in assigned work area and performs all duties in compliance with International Ride Training’s iROC program and Landry’s guidelines and requirements and reports all unsafe or unusual conditions to management.
• Creates a positive, team culture will be a priority, enhancing retention rates and fostering a sense of camaraderie among team members.
• Monitors subordinate employees to ensure that all safety procedures are followed.
• Reports all Loss Prevention issues to management immediately.
• Adheres to all of Landry’s policies, procedures and Code of Conduct and ensure compliance by subordinate employees.

Qualifications

• Are currently enrolled in or have graduated from a relevant degree program, including: Tourism and Recreation; Previous park operations experience is preferred
• Are able to interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Have working knowledge in writing routine reports and correspondence
• Are comfortable speaking before groups of guests or employees of organization
• Are available to work nights, weekends and holiday periods to meet business needs
• Can pass pre-employment drug and background screening, per Company policy

Learn more about Landry’s by visiting our website at www.landrysinc.com EOE

Tipped Position

This position does not earn tips