Rhino Operations Leader — Inventory, Fulfillment & Repair

Signet Jewelers Limited; Fort Worth (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Diamonds Direct is seeking an Operations Manager in Fort Worth, TX to oversee all aspects of store operations, including inventory, order processing, repairs, and customer service. You will manage a small team of 2–4, ensure compliance with policies, and partner with leadership to drive sales execution and operational excellence.

You will lead day-to-day workflows, coordinate repairs, warranties, and shipping, while maintaining strong internal controls and asset protection.

Responsibilities

• Oversee all store operations including inventory management, shipping and receiving, audits, warranties, repairs, front office support, and administrative functions.
• Own day-to-day execution of order, repair, and fulfillment workflows with accuracy and SLA adherence.
• Plan and manage physical inventories, audits, cycle counts, and variance investigations.
• Maintain brand standards and ensure a clean, safe, and organized store environment.
• Lead, coach, and develop an average team of 2–4 operations team members.
• Partner with Store Manager and GM to support sales floor execution and leadership coverage.
• Support succession planning and cross-functional leadership readiness.

Skills

Leadership

Inventory control

Audits

Shipping & receiving

Order fulfillment

Repair execution

Warranties

Front office operations

Administrative processes

Team development

Job description

Diamonds Direct is seeking an Operations Manager in Fort Worth, TX to oversee all aspects of store operations, including inventory, order processing, repairs, and customer service. You will manage a small team of 2–4, ensure compliance with policies, and partner with leadership to drive sales execution and operational excellence.

You will lead day-to-day workflows, coordinate repairs, warranties, and shipping, while maintaining strong internal controls and asset protection.