RHC Compliance & Clinic Field Ops Lead

Triad Complete Healthcare; Oklahoma; Hybrid; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

Triad Complete Healthcare is seeking a Clinic Operations & RHC Compliance Lead to spend substantial time at clinics across Oklahoma. The role bridges MSO leadership with the clinic floor, ensuring consistent procedures and a superior patient experience throughout the network.

The position focuses on new RHC certification, ongoing compliance for certified sites, and hands-on coaching of staff. Travel 50–75% is required across Ponca City, Stillwater, Stroud, Shawnee, Ardmore, Stigler, and

Qualifikationen

• Bachelor's degree in healthcare administration, business, nursing, or related field, or equivalent experience.
• 3+ years in healthcare operations or MSO administration, including at least 2 years with Rural Health Clinics, FQHCs, or comparable compliance framework.
• Experience in multi-site operations and MSO coordination.

Aufgaben

• Visit each clinic on a regular rotation to observe front desk workflow and patient flow.
• Act as on-site liaison for clinic managers for MSO questions (staffing, equipment, policy).
• Coach staff in person and follow corrective actions through a standardized site-visit process.
• Serve as primary liaison between clinic teams and centralized MSO functions (HR, payroll, billing, compliance, vendor management).
• Standardize procedures across locations to ensure a consistent patient and staff experience.
• Maintain patient experience as a priority, monitor feedback, and translate into location-level fixes.
• Lead new RHC certification processes from site assessment to HRSA/CMS submission and licensure.

Kenntnisse

Multi-site operations

RHC/regulatory knowledge

EMR & telephony systems

Compliance & audit readiness

Process standardization

Relationship management

Travel readiness

Ausbildung

Bachelor’s degree in healthcare admin/related field

Tools

AthenaHealth

WeavePhone System

Microsoft 365

Anthropic Claude AI

Jobbeschreibung

Triad Complete Healthcare is seeking a Clinic Operations & RHC Compliance Lead to spend substantial time at clinics across Oklahoma. The role bridges MSO leadership with the clinic floor, ensuring consistent procedures and a superior patient experience throughout the network.

The position focuses on new RHC certification, ongoing compliance for certified sites, and hands-on coaching of staff. Travel 50–75% is required across Ponca City, Stillwater, Stroud, Shawnee, Ardmore, Stigler, and