RFP Strategy and Operations Training Advisor - Remote

Lensa; Bloomfield (CT); Remote; USD 82,000 - 139,000; Full time

Job summary

A leading company is seeking an RFP Strategy and Operations Training Advisor to enhance the skills of RFP staff through training and mentorship. This remote role involves developing training programs, managing new hire performance, and driving process improvements. The ideal candidate will possess strong analytical skills and experience in RFP processes. Comprehensive benefits and a competitive salary range are offered.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Wellness Programs

401(k) with company match

Life Insurance

Tuition Reimbursement

Paid Time Off

Paid Holidays

Qualifications

• Experience in RFP processes, sales, and project management.
• Strong analytical, critical thinking, and problem-solving skills.

Responsibilities

• Develop and facilitate training programs for new hires and existing staff.
• Manage new hire performance during training to ensure understanding of learning goals.
• Collaborate with management to address training needs based on gaps or trends.

Skills

Analytical Thinking

Strategic Planning

Decision Making

Talent Development

Resourcefulness

Initiative

Business Acumen

Time Management

Autonomy

Adaptability

Learning Agility

Education

Bachelor’s degree

Job description

RFP Strategy and Operations Training Advisor - Remote

1 day ago — Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Lensa is the leading career site for job seekers at every stage of their career. Our client, The Cigna Group, is seeking professionals. Apply via Lensa today!

The RFP Training Advisor within the U.S. Employer Project Management Team plays a vital role in fostering growth and developing knowledge across all RFP-focused roles, including Presale and RFP Q&A teams. This individual demonstrates extensive knowledge of Cigna’s business, segments, selling strategies, and proposal processes, serving as a coach and subject matter expert. They facilitate advanced-level trainings in partnership with other experts at all levels to achieve deliverables.

The RFP Training Advisor is responsible for educating and mentoring new and experienced RFP staff. They work closely with peers and management to drive change and manage process improvement projects. The role involves planning and delivering ongoing trainings on new Cigna products, processes, and strategies, as well as addressing widespread knowledge gaps identified through trends by management.

Responsibilities of the RFP Training Advisor

Educating and Mentoring RFP Staff

• Develop and facilitate training programs for new hires and existing staff across all roles within US Commercial RFP Strategy & Operations. Enhance critical thinking, writing, and proposal project management skills for managing complex proposals.
• Create and update training materials reflecting current products, processes, and segment-specific information, incorporating feedback for continuous improvement.
• Manage new hire performance during training to ensure understanding of learning goals, providing regular feedback and communication with management.
• Maintain up-to-date knowledge of Cigna products and services, tailoring training curricula to engagement and understanding levels.
• Provide hands-on guidance and coaching to develop new hires to independently manage proposal processes.
• Offer direct mentorship through live case work, providing positive reinforcement and constructive feedback to ensure milestone achievement.
• Maintain a feedback loop with trainers and management, communicating learning status, concerns, and opportunities.
• Review case work for accuracy, consistency, and adherence to SOPs before release to customers.
• Use trend data to suggest improvements through coaching and mentoring.
• Support decision-making and results through effective coaching on technical workflows, processes, and tools.
• Participate in operational reviews and provide guidance on technical or procedural issues during live case mentoring.
• Transition new hires into independent roles efficiently within their teams.

Leading Improvements & Driving Change

• Seek to improve training efficiency and maximize resource value to enhance results.
• Collaborate with management to address training needs based on gaps or trends from frontline proposals.
• Support and reinforce workflows, processes, and tools for complex proposals and new products.
• Contribute to training initiatives and projects across RFP Strategy & Operations.
• Update training curricula to incorporate product enhancements and process improvements.
• Maintain proficiency in various RFP roles to support the team, including leading live RFP work when necessary.
• Lead projects aligned with organizational goals, ensuring timely delivery of outcomes.
• Recommend solutions to process issues and participate in testing, tracking, and implementation.
• Focus on customer-centric proposal quality and sales techniques to improve outcomes.

Qualifications

You may be the ideal candidate if you possess:

• Experience in RFP processes, sales, and project management.
• Knowledge of Cigna's business, products, services, and tools.
• Strong analytical, critical thinking, and problem-solving skills.
• Ability to plan and execute strategically.
• Proficiency in training design and delivery.
• Capability to prioritize and manage multiple tasks in a fast-paced environment.
• Resourcefulness and organizational navigation skills.
• Self-driven with initiative and independence.
• Willingness to work outside comfort zones and learn quickly.
• Leadership in improvement projects.
• Bachelor’s degree preferred, but not required.
• Willingness to travel up to 10% nationally.

Core Competencies

• Analytical Thinking
• Strategic Planning
• Decision Making
• Talent Development
• Resourcefulness
• Initiative
• Business Acumen
• Time Management
• Autonomy
• Adaptability
• Learning Agility

For remote work, internet must be via cable broadband or fiber with minimum speeds of 10Mbps download and 5Mbps upload.

The annual salary range is estimated at $82,900 - $138,100, depending on experience and location. The role may also include participation in an annual bonus plan.

We offer comprehensive benefits, including medical, dental, vision, wellness programs, 401(k) with company match, life insurance, tuition reimbursement, at least 18 days of paid time off, and paid holidays. More details are available at Life at Cigna Group.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, advocates for better health at every life stage, guiding customers through the healthcare system and empowering informed decisions. Join us in driving growth and improving lives.

Qualified applicants are considered without regard to race, color, age, disability, sex, or other protected characteristics. For accommodations, contact [e-mail].