RFP Operations Supervisor (TPS5)

State of Washington; Washington (District of Columbia); On-site; USD 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a Rail, Freight, and Port Division Operations Supervisor to oversee the operations of Amtrak Cascades. This role involves ensuring compliance with operational agreements, managing contracts, and coordinating with various stakeholders to enhance service delivery. The ideal candidate will have a strong background in passenger rail transportation and excellent communication skills, making them a key player in improving rail services across the region. Join a team dedicated to maintaining high standards in transportation and making a significant impact on the community's mobility.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 5+ years in passenger rail transportation sector.

Responsibilities

• Supervise daily operations of Amtrak Cascades intercity passenger rail service.
• Monitor compliance with Operating Agreement with Amtrak.

Skills

Excellent written and oral communication skills

Excellent customer service skills

Excellent computer skills using Microsoft products

Project management skills

Interpersonal skills

Education

Bachelor’s degree in business, transportation, planning, engineering, logistics, public administration, or a related field

Equivalent experience as a Transportation Planning Specialist 4

Job description

About WSDOT

Washington State Department of Transportation (WSDOT) is a multimodal organization with a global reputation for excellence! Our dedicated workforce is responsible to plan, design, build, and operate an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 18,000 lane miles of state highway and 4,100 bridges, WSDOT manages the world's longest floating bridge, executes an award-winning Active Transportation Plan, holds a record for the world's widest tunneling project, and operates the largest ferry system in the nation!

The Opportunity

WSDOT is seeking a Rail, Freight, and Port (RFP) Division Operations Supervisor to supervise the daily operations of Amtrak Cascades intercity passenger rail service over a 461-mile transportation corridor spanning two states and one Canadian province. The successful candidate will be accountable for day-to-day compliance with the terms of Washington State’s annual Operating Agreement with the National Railroad Passenger Corporation (Amtrak). The RFP Operations Supervisor will monitor and measure Amtrak’s delivery of all services to be provided as outlined in the Operating Agreement, and serve as the program coordinator, responsible for coordinating and leading WSDOT’s continuous engagement forums with Amtrak, ODOT, Sound Transit, and other program partners to identify performance shortfalls. The successful candidate will develop and implement plans to resolve service issues that are hindering successful Amtrak Cascades service delivery between Eugene, OR, and Vancouver, BC.

What to Expect

Among the varied range of responsibilities held within this role, the RFP Operations Supervisor will:

• Monitor and enforce the terms and conditions of the Tacoma Dome Station lease with Amtrak.
• Manage WSDOT’s property management contract for Tacoma Dome Station.
• Coordinate cost-sharing and invoicing between WSDOT, Amtrak, and Sound Transit for Tacoma Dome Station and coordinate insurance coverage for Tacoma Dome Station.
• Monitor and initiate corrective actions as needed for Stanwood Station.
• Coordinate and participate in the annual inspection of Stanwood Station with Amtrak and the City of Stanwood.
• Monitor and update Stanwood Station shelter agreement with the City of Stanwood.
• Draft, coordinate, and execute contracts with WSDOT’s various intercity passenger rail program partners, including the annual operating agreement with Amtrak, property management agreements, and other contracts as needed to support Amtrak Cascades operations.

Qualifications

To be considered for this opportunity, the following are required:

• Bachelor’s degree in business, transportation, planning, engineering, logistics, public administration, or a related field OR four (4) years as a Transportation Planning Specialist 4 or equivalent experience.
• Five (5) years of experience in the passenger rail transportation sector.
• Excellent written and oral communication skills.
• Excellent customer service skills.
• Excellent computer skills using Microsoft products.
• The ability to travel, including entering Canada.
• A valid driver’s license.

It is preferred that qualified candidates also have:

• Experience in passenger rail operations.
• Knowledge of passenger rail scheduling and performance measures.
• Knowledge of Class 1 railroad and Amtrak operating agreements.
• Knowledge of federal regulations governing passenger rail operations.
• Excellent project management skills and contract compliance skills.
• Team player, with excellent interpersonal skills.

How to Apply

Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the “Work Experience” portion of the application be completed in as much detail as possible.

In order to be considered for this opportunity, please include the following with your online application:

• An attached Resume outlining (in reverse chronological order) your experience to date.
• An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
• Contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. NOTE: This information may be entered in the “References” section of the online application; does not require an additional attachment.

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WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter via email.