RFP Administrator

Keepersecurity; United States; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Employer Paid Life Insurance

Disability Insurance

401k

Generous PTO

Bonuses

Job summary

Keeper Security, Inc. is seeking an execution-oriented RFP Administrator to own the coordination, development, and submission of high-quality RFPs, RFIs, and security questionnaires.

You will work with Sales, Customer Success, Product, Legal, Security, and Marketing to gather technical and business information, ensuring responses are accurate and compelling. This role suits a detail-oriented, process-driven professional who thrives in fast-paced SaaS or cybersecurity environments and excels at

Qualifications

• 3+ years of experience in proposal writing, RFP management, bid coordination, or related roles (preferably in SaaS or cybersecurity).
• Strong writing, editing, and proofreading skills with exceptional attention to detail.
• Experience responding to enterprise-level RFPs and security questionnaires.
• Ability to translate technical concepts into clear, business-friendly language.
• Proven ability to manage multiple deadlines in a fast-paced environment.
• Strong project management and organizational skills.
• Experience working cross-functionally with Sales, Product, Legal, and Security teams.
• Familiarity with cybersecurity, IAM, SaaS, or enterprise software is strongly preferred.
• Undergraduate degree preferred (BA/BS in Communications, English, Business, or related field).
• State and/or Federal RFP process experience is highly beneficial.

Responsibilities

• Own the end-to-end RFP/RFI response process, from intake and qualification to final submission.
• Review RFP/bid requirements and manage fulfillment of all requirements to ensure compliance and responsiveness.
• Manage timelines, coordinate cross-functional contributors, and ensure on-time delivery of high-quality proposals.
• Draft, edit, and tailor compelling responses that clearly articulate Keeper’s value proposition, differentiators, and technical capabilities.
• Maintain and continuously improve a centralized RFP content library, including reusable boilerplate and approved responses.
• Partner with Sales and Account Teams to align proposals with customer requirements and strategic deal objectives.
• Collaborate with Product, Engineering, Security, and Legal teams to gather accurate and compliant technical and contractual information.
• Manage and respond to customer security questionnaires and due diligence requests.
• Ensure proposals comply with formatting, legal, and regulatory requirements.
• Identify opportunities to improve response efficiency, quality, and win rates through process optimization.
• Track and report on RFP metrics, including submission volume, turnaround time, and win/loss insights.
• Support strategic enterprise opportunities with customized executive summaries and value narratives.
• Contribute to the continuous improvement of Keeper’s proposal management processes and tools.

Skills

Writing

Editing

Proofreading

Project management

Cross-functional collaboration

Education

BA/BS in Communications, English, Business or related field

Tools

Salesforce.com

Proposal management tools

Job description

Keeper is hiring an execution-oriented RFP Administrator. This can be a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play a critical role in supporting enterprise growth through strategic proposal development.

About Keeper

Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.

About the Role

As an RFP Administrator, you will own the coordination, development, and submission of high-quality RFP, RFI, and security questionnaire responses. You will work closely with Sales, Customer Success, Product, Legal, Security, and Marketing teams to gather technical and business information, ensuring responses are accurate, compelling, and aligned with Keeper’s value proposition.

This role is ideal for a detail-oriented, process-driven professional who thrives in fast-paced SaaS or cybersecurity environments and enjoys turning complex technical information into clear, persuasive proposals.

Responsibilities

• Own the end-to-end RFP/RFI response process, from intake and qualification to final submission
• Review RFP/bid requirements and manage fulfillment of all requirements to ensure compliance and responsiveness
• Manage timelines, coordinate cross-functional contributors, and ensure on-time delivery of high-quality proposals
• Draft, edit, and tailor compelling responses that clearly articulate Keeper’s value proposition, differentiators, and technical capabilities
• Maintain and continuously improve a centralized RFP content library, including reusable boilerplate and approved responses
• Partner with Sales and Account Teams to align proposals with customer requirements and strategic deal objectives
• Collaborate with Product, Engineering, Security, and Legal teams to gather accurate and compliant technical and contractual information
• Manage and respond to customer security questionnaires and due diligence requests
• Ensure proposals comply with formatting, legal, and regulatory requirements
• Identify opportunities to improve response efficiency, quality, and win rates through process optimization
• Track and report on RFP metrics, including submission volume, turnaround time, and win/loss insights
• Support strategic enterprise opportunities with customized executive summaries and value narratives
• Contribute to the continuous improvement of Keeper’s proposal management processes and tools

Requirements

• 3+ years of experience in proposal writing, RFP management, bid coordination, or related roles (preferably in SaaS or cybersecurity)
• Strong writing, editing, and proofreading skills with exceptional attention to detail
• Experience responding to enterprise-level RFPs and security questionnaires
• Ability to translate technical concepts into clear, business-friendly language
• Proven ability to manage multiple deadlines in a fast-paced environment
• Strong project management and organizational skills
• Experience working cross-functionally with Sales, Product, Legal, and Security teams
• Proficiency with Salesforce.com and/or proposal management tools preferred
• Familiarity with cybersecurity, IAM, SaaS, or enterprise software is strongly preferred
• Undergraduate degree preferred (BA/BS in Communications, English, Business, or related field)
• State and/or Federal RFP process experience is highly beneficial

Benefits

• Medical, Dental & Vision (Inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401k (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal

E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Non-Exempt