RFP Administrator

Keeper-Security,-Inc.; Chicago (IL); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental & Vision (Inclusive of

Job summary

Keeper Security, Inc. is seeking an execution-oriented RFP Administrator to own the coordination, development, and submission of high-quality RFPs, RFIs, and security questionnaires.

This role collaborates with Sales, Customer Success, Product, Legal, Security, and Marketing to gather information and produce compelling responses. The ideal candidate is detail-oriented, process-driven, and thrives in fast-paced SaaS or cybersecurity environments, translating complex technical information into

Qualifications

• 3+ years of experience in proposal writing, RFP management, bid coordination, or related roles (SaaS or cybersecurity preferred).
• Strong writing, editing, and proofreading skills with attention to detail.
• Experience responding to enterprise-level RFPs and security questionnaires.
• Ability to translate technical concepts into clear, business-friendly language.
• Proven ability to manage multiple deadlines in a fast-paced environment.
• Cross-functional collaboration with Sales, Product, Legal, and Security teams.

Responsibilities

• Own the end-to-end RFP/RFI response process from intake to final submission.
• Review requirements and ensure compliance and responsiveness.
• Coordinate timelines and cross-functional contributors for on-time delivery.
• Draft and tailor responses to articulate Keeper’s value proposition and capabilities.
• Maintain a centralized RFP content library with boilerplate and approved responses.
• Collaborate with Sales and Account Teams to align proposals with customer requirements.
• Gather accurate technical and contractual information from Product, Engineering, Security, and Legal.
• Respond to customer security questionnaires and due diligence requests.
• Ensure formatting, legal, and regulatory compliance of proposals.
• Identify opportunities to improve efficiency, quality, and win rates.

Skills

Proposal writing

RFP management

Bid coordination

Technical translation

Editing & proofreading

Project management

Salesforce.com

Cybersecurity awareness

Cross-functional collaboration

Education

BA/BS in Communications, English, Business, or related field

Tools

Salesforce.com

Proposal management tools

Job description

Keeper is hiring an execution-oriented RFP Administrator. This can be a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play a critical role in supporting enterprise growth through strategic proposal development.

About Keeper

Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com .

About the Role

As an RFP Administrator, you will own the coordination, development, and submission of high-quality RFP, RFI, and security questionnaire responses. You will work closely with Sales, Customer Success, Product, Legal, Security, and Marketing teams to gather technical and business information, ensuring responses are accurate, compelling, and aligned with Keeper’s value proposition.

This role is ideal for a detail-oriented, process-driven professional who thrives in fast-paced SaaS or cybersecurity environments and enjoys turning complex technical information into clear, persuasive proposals.

Responsibilities

• Own the end-to-end RFP/RFI response process, from intake and qualification to final submission
• Review RFP/bid requirements and manage fulfillment of all requirements to ensure compliance and responsiveness
• Manage timelines, coordinate cross-functional contributors, and ensure on-time delivery of high-quality proposals
• Draft, edit, and tailor compelling responses that clearly articulate Keeper’s value proposition, differentiators, and technical capabilities
• Maintain and continuously improve a centralized RFP content library, including reusable boilerplate and approved responses
• Partner with Sales and Account Teams to align proposals with customer requirements and strategic deal objectives
• Collaborate with Product, Engineering, Security, and Legal teams to gather accurate and compliant technical and contractual information
• Manage and respond to customer security questionnaires and due diligence requests
• Ensure proposals comply with formatting, legal, and regulatory requirements
• Identify opportunities to improve response efficiency, quality, and win rates through process optimization
• Track and report on RFP metrics, including submission volume, turnaround time, and win/loss insights
• Support strategic enterprise opportunities with customized executive summaries and value narratives
• Contribute to the continuous improvement of Keeper’s proposal management processes and tools

Requirements

• 3+ years of experience in proposal writing, RFP management, bid coordination, or related roles (preferably in SaaS or cybersecurity)
• Strong writing, editing, and proofreading skills with exceptional attention to detail
• Experience responding to enterprise-level RFPs and security questionnaires
• Ability to translate technical concepts into clear, business-friendly language
• Proven ability to manage multiple deadlines in a fast-paced environment
• Strong project management and organizational skills
• Experience working cross-functionally with Sales, Product, Legal, and Security teams
• Proficiency with Salesforce.com and/or proposal management tools preferred
• Familiarity with cybersecurity, IAM, SaaS, or enterprise software is strongly preferred
• Undergraduate degree preferred (BA/BS in Communications, English, Business, or related field)
• State and/or Federal RFP process experience is highly beneficial
• Medical, Dental & Vision (Inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401k (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Non-Exempt

This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).

1. Data We Collect

• Employment history, qualifications, work eligibility
• Application responses and uploaded documents
• Interview notes, assessments, communications
• Scheduling information

Information From Others

• Recruiter/referral information who submit your profile
• References (with your consent, before final offer)
• Public professional profiles
• Background verification (post offer)

Voluntary Diversity and Equal Opportunity Information

• We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements

2. How We Use Your Data

• Assess your application and suitability
• Manage interviews and recruitment workflow
• Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
• Comply with employment law obligations
• Legitimate Interests (recruitment management, security and integrity of the hiring process)
• Contracting steps (for progressed candidates)
• Legal and regulatory compliance obligations; explicit consent where required

4. Who We Share Information With

Internal

• HR, hiring managers, interviewers*, IT support for system administration

*Note - diversity and equal opportunity data is not shared with hiring managers.

Third Parties

Service providers who assist with:

• Applicant tracking, recruitment systems and assessment providers
• Background verification vendors (post offer)
• Recruitment agencies (where applicable)
• Tools to support communication, collaboration and to securely store your data

Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.

5. International Transfers

Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.

6. Security

We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.

7. Retention

We keep your data for 24 months from your last application activity, then delete or anonymize it.

Exceptions

• You opt into our talent database for further retention by providing consent (extended retention)
• You're hired (transfers to employee records)

8. Your Rights

You have the following rights and can contact us at the email below to exercise them:

• Access, correct, or delete your data, subject to applicable law and retention requirements
• Object to or restrict processing
• Withdraw consent (where applicable)
• Lodge a complaint with your data protection authority

If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.

When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.

9. Automated Decisions

Keeper does not make hiring decisions using solely automated processing.

10. Contact

Candidates can send privacy questions to: [e-mail]

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Keeper Security’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.