RFC Supervisor - Swing Shift

Grocery Outlet Inc.; Vancouver (WA); On-site; USD 80,000 - 105,000; Full time

Benefits offered by this job

Annual Bonus Program

Equity

401(k) Profit Sharing

Vacation days

Medical, Dental, Vision

Job summary

Grocery Outlet Inc. in Vancouver, WA is seeking a Regional Fulfillment Center supervisor to lead a team of hourly employees and ensure operational targets are met.

You will hire, engage, and develop a high-performing workforce, coach on PDPs, and collaborate with the RFC Operations Manager to drive safety, quality, and efficiency.

This role offers base salary, bonus, equity, retirement benefits, and vacation in a fast-paced grocery environment.

Qualifications

• AA Degree or equivalent or 1–2 years related experience.
• Proficient in MS Outlook, Word and Excel.
• Strong communication and organizational skills.
• Ability to conduct business professionally by phone and email.

Responsibilities

• Supervise day-to-day shift operations in one or more warehouse areas.
• Hire, engage and develop an hourly workforce.
• Coach, mentor and guide Associates using PDPs.
• Lead performance meetings and share daily goals.
• Ensure safety, quality and sanitation practices.
• Collaborate with Shift Manager on improvements.
• Manage attendance, scheduling, and adherence to budgeted labor.
• Conduct audits and incident investigations.

Skills

Communication

Leadership

Organizational skills

Time management

Education

AA Degree or equivalent

Tools

MS Outlook

MS Word

MS Excel

Job description

About the Team:

Our Supply Chain and Logistics team mission is to provide top notch service to our stores and purchasing teams- contributing to the goal to make Grocery Outlet the first choice for bargain minded customers while touching lives for the better. Our team oversees the successful movement of products from our vendors to our stores and is self-motivated, passionate, and dedicated.

About the Role:

This role will lead a team of hourly employees in the Regional Fulfillment Center to ensure the operational activities are met or exceeded. Their main focus will be to hire, engage and develop a highly effective hourly workforce that will consistently achieve the desired results. This role reports to the RFC Operations Manager.

Responsibilities Include:

• Effectively and safely supervise the day-to-day shift operations of one or more warehouse areas of responsibility (AOR). Warehouse functions may include: selecting, loading, shipping, receiving, safety, sanitation, replenishment and product storage processes in a Grocery, Perishables or Freezer Warehouse environment.


• Coordinates the flow of workload within the warehouse and a specific department.


• Leads a subset team of a department to ensure that performance goals and/or customer commitments are met or exceeded.


• Instruct and provide oversight to Warehouse Associates in the proper execution of all established quality, safety and sanitation practices of warehouse operations.


• Holds self and team accountable on general sanitation and food safety practices.


• Collaborate with Shift Manager in the development of employee performance development plans (PDPs); Coach, mentor and guide Associates in the execution of PDPs; Utilize progressive coaching and counseling concepts according to established policies and procedures to provide continuous feedback on performance, increase employee retention and improve employee relations.


• Leads a team of hourly personnel through effective coaching and other performance management methods to ensure performance is being met.


• Helps prepare and attend daily Shift Start-Up Meetings to share daily goals and results with the team.


• Monitor and Post performance reports.


• Use discretion and judgment to conduct a variety of Safety, Quality, Shrink and Operational audits and encourage a sense of responsibility and ownership in the results of these audits in Associates.


• Conduct accident investigations according to company guidelines and use judgment and discretion to make findings and document them.


• Manage to set KPI's: Safety, Retention, Productivity, Budget and Quality (Shrink).


• Ensure shift time and attendance tools are kept up to date.


• Ensure the employee schedule is up to date.


• Accountable to a budgeted labor $ allowance for assigned department(s).


• Ensure that decisions made throughout the shift, day, and week support attainment of said budgetary goals.


• Responsible for successful onboarding, training and retention of New Hires.

Shift Hours:

• Wednesday to Saturday 2:00pm - 1:00am

About The Pay:

• Base Salary Range: $80,168 Annually


• Annual Bonus Program.


• Equity.


• 401(k) Profit Sharing.


• Employees are eligible to earn up to ten (15) days of vacation per year. Vacation time is accrued each pay period and is not granted in full at the start of employment.


• Medical, Dental, Vision & More! Final compensation will be determined based upon experience and skills and may vary based on location.

About You:

• AA Degree or equivalent: or 1-2 years related experience.


• PC Proficiency on the following programs: MS Outlook, Word, & Excel.


• Ability to conduct business on the telephone & E-mail professionally and accurately for extended period of time. Interface with Store Operations and Managers continuously.


• Ability to write routine reports and correspondence.


• Familiarity with modern warehousing practices and methods.


• Good organizational and time management skills.

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