Rework Operator (2nd Shift)

Garmin; Olathe (KS); On-site; USD 21,000 - 28,000; Full time

Job summary

Garmin in Olathe, KS is seeking a full-time Rework Operator for the 2nd shift to support Customer Repair activities. You will handle receiving, shipping, and repair operations, rework returned or defective products, and implement Engineering Change Orders to ensure BOM conformity.

The role requires lifting up to 30 pounds, use of test equipment, and adherence to DOT and Garmin policies while maintaining high quality and safety standards.

Qualifications

• High School Diploma or equivalent.
• High degree of dexterity and eye coordination for delicate equipment handling.
• Strong verbal, interpersonal and written communication skills.
• Associates operating machinery must have mechanical aptitude and attention to detail.
• Ability to bend, twist and lift up to 30 pounds; stand for a full shift; walk long distances.
• Basic computer operational skills.
• Visual acuity includes close and distance vision and focus adjustment.
• Ability to work in a fast-paced environment and prioritize multiple tasks.

Responsibilities

• Receive product into the Customer Repair system and log into Oracle/MS Access.
• Operate standard test equipment and perform functional, operational and environmental tests.
• Exchange of consumer and marine products and relay data with customers via Service Reports.
• Ship products, including weighing, packaging and entry into Kewill database.
• Rework/repair Taiwan products, perform ECOs, test functionality, and document results.
• Comply with Garmin Attendance Policy and DOT requirements.
• Remanufacture products by inspecting stock levels, uploading software, and testing.
• Maintain safe lifting practices and adhere to ESD protection standards.

Skills

Dexterity & coordination

Communication skills

Mechanical aptitude

Computer literacy

Attention to detail

Flexibility

Education

High School Diploma or equivalent

Tools

Oracle

MS Access

Kewill database

Test equipment

Job description

Overview

We are seeking a full-time Rework Operator (2nd Shift) in our Olathe, KS location. In this role, you will be responsible for working in one or more vital areas of Customer Repair to maintain Customer Unit compliance in Receiving, Shipping and Repair in addition to reworking returned or defective product by applying Engineering Change Orders and ensuring that units conform to their Bill of Materials.

Essential Functions

• Receive product onto the Customer Repair system which includes sorting and opening customer product and receiving units into Oracle and MS Access
• Operate standard test equipment and conduct functional, operational and environmental tests on products
• Exchange of consumer and marine products which includes transferring customer data and corresponding with customer through typed Service Report
• Ship product which includes weighing, packaging and boxing product and processing units into Kewill database
• Rework and repair of Taiwan product which includes testing, board level replacement and minor component repair, performing Engineering Change Orders, packaging the units per the Bill of Material, and recording information to pass along results of testing
• Compliance with HRD-003 (Garmin's Attendance Policy)
• Compliance with DOT (Department of Transportation) requirements
• Remanufacture product which includes inspecting product to determine stocking level, uploading latest software(s) to unit, and testing units to ensure functionality
• Requires the ability to lift up to 30 pounds while using safe lifting techniques
• Cleanliness zone area requirements: This position requires Garmin provided personal protective equipment including SD shoes (Static Dissipative Footwear) to be always worn for an entire shift to minimize the risk of electrostatic discharge (ESD) and meet specified standards
• Evaluate equipment and processes to ensure associate safety

Basic Qualifications

• High School Diploma or equivalent
• High degree of dexterity and eye coordination to allow manipulation of buttons, switches, hand tools and knobs on delicate equipment, products and parts, in the performance of essential functions
• Strong verbal, interpersonal and written communication skills for respectful work-related communication (in person and email) with peers and associates from other departments
• Associates operating machinery must have a mechanical aptitude with an attention to detail
• Must possess the ability to bend, twist and lift up to 30 pounds while using safe lifting techniques, standing for an entire shift and walking long distances throughout the facility
• Ability to sit, stand, look down, bend, twist, and have dexterity with hands for up to 10 hours
• Must have basic computer operational skills
• Specific vision abilities including close vision, distance vision, and ability to adjust focus
• Must be flexible and able to work in a fast-paced environment with the ability to prioritize and handle multiple tasks

Desired Qualifications

• Electronics training or work experience
• 2+ years soldering experience
• Ability to type 35 WPM
• Ability to speak and understand foreign languages
• Customer service and phone experience

Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.

This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits