Reverse Logistics Coordinator

Markem-Imaje Corporation; Plainfield (IN); On-site; USD 42,000 - 52,000; Full time

Job summary

Markem-Imaje Corporation in Indiana is seeking a Returns & Logistics Associate to manage the return, inspection, disposition, and processing of customer returns while ensuring inventory accuracy and customer satisfaction.

You will coordinate with warehouse operations, customer service, transportation and suppliers to ensure returns are processed efficiently and in accordance with company policy.

Qualifications

• High school diploma required.
• 2+ years in logistics, warehouse operations, or supply chain.
• Proficiency in Excel and WMS/ERP software.

Responsibilities

• Coordinate the receipt and processing of returned products.
• Review returned products to determine disposition (restock, repair, disposal, etc.).
• Process returns authorizations (RMAs) and maintain accurate records.
• Monitor inventory adjustments and ensure system accuracy.
• Coordinate with transportation and warehouse teams to resolve return-related issues.
• Ensure compliance with company policies, quality standards, and regulatory systems.
• Prepare reports on return volumes, turnaround times, and KPI's.
• Support continuous improvement initiatives to increase efficiency and reduce costs.

Skills

Organizational skills

Problem-solving skills

Communication skills

Customer service skills

Education

High school diploma

Tools

Microsoft Excel

WMS (SAP or ERP)

Job description

The Role:

In this role you'll be...responsible for managing the return, inspection, disposition, and processing of customer returns while ensuring inventory accuracy and customer satisfaction. This role works closely with warehouse operations, customer service, transportation and suppliers to ensure returned products are processed efficiently and in accordance with company policy.

Job Responsibilities:

• Coordinate the receipt and processing of returned products.
• Review returned products to determine disposition (restock, repair, disposal, etc.).
• Process returns authorizations (RMAs) and maintain accurate records.
• Monitor inventory adjustments and ensure system accuracy.
• Coordinate with transportation and warehouse teams to resolve return-related issues.
• Ensure compliance with company policies, quality standards, and regulatory systems.
• Prepare reports on return volumes, turnaround times, and KPI's.
• Support continuous improvement initiatives to increase efficiency and reduce costs.

Job Requirements:

• High school diploma.
• 2+ years of experience in logistics, warehouse operations, or supply chain.
• Strong organizational and problem-solving skills.
• Proficiency in Microsoft Excel and WMS (SAP or ERP) software.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to lift, push and pull up to 50lbs throughout the shift

The right candidate will be aligned to our values and culture:

• Collaborative entrepreneurial spirit
• Winning through customers
• High ethical standards, openness and trust

• Expectations for results
• Respect and value people

All qualified applicants will receive consideration for employment without discriminationon the basis ofrace, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information.