Revenue Technology Adoption Manager

TriNet Group, Inc.; Atlanta (GA); Hybrid; USD 90,000 - 168,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) savings plan

Employee stock purchase plan

Paid holidays and PTO

Life and disability insurance

Job summary

TriNet Group, Inc. in Atlanta, GA is seeking a Revenue Technology Adoption Manager to lead deployment and adoption of Revenue technology and tools across the organization.

You will design strategies, collaborate with technology and business partners, and govern daily administration and reporting to ensure successful user adoption. The role requires 8+ years of relevant experience, 5+ years with sales technology, and excellent communication.

Qualifications

• Bachelor's Degree or required experience preferred.
• Typically 8+ years relevant experience preferred.
• Typically 5+ years with sales technology and tools preferred.
• Strong written and verbal communication skills; ability to build relationships across levels.

Responsibilities

• Develop deployment and adoption strategies for Revenue technology and tools, including change management and SOPs.
• Conduct research and define use cases for effective deployment and adoption.
• Partner with Technology teams to ensure readiness for new or updated tech.
• Collaborate with cross-functional teams to execute deployment and user adoption plans.
• Serve as SME and train users with Learning and Development to ensure comprehensive training.

Skills

Change management

Stakeholder influence

Data analysis

Cross-functional collaboration

Education

Bachelor's Degree

Job description

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.

A Brief Overview

The Revenue Technology Adoption Manager identifies, designs, implements and governs initiatives that drive growth through Revenue technology and tools. This individual will develop the deployment and adoption strategy including how to operationalize the technology. This individual is also responsible for daily administration and management of Revenue technology and tools including comprehensive reporting needs, answering user questions, and troubleshooting operational issues. It's critical that the Revenue Technology Adoption Manager collaborate with a variety of Revenue and cross-functional partners to drive successful user adoption.

What you will do

• Develop deployment and adoption strategies for assigned Revenue technology and tools including change management, communication, standard operating procedures, and other similar considerations.
• Conduct comprehensive research and define use cases for effective deployment and user adoption.
• Partners with various Technology teams to ensure operational and technical readiness for the new or updated technology.
• Collaborate with multiple cross-functional partners and teams to execute deployment and user adoption plans.
• Serve as the Revenue technology subject matter expert that partners with Learning and Development to ensure all users receive comprehensive training on the new tool.
• Identify and manage obstacles and risks related to deployment and adoption.
• Monitor user adoption for assigned applications including any required reporting.
• Responsible for tactical execution of evaluation/feedback mechanisms that enhance tool usability and adoption including the recommendation and implementation of improvements.
• Extensive knowledge of current and future Revenue technology portfolio as it relates to tech investments and usage.
• Assist with user testing for pilots as well as large scale rollouts.
• Performs other duties as assigned
• Complies with all policies and standards

Education Qualifications

• Bachelor's Degree or required experience preferred

Experience Qualifications

• Typically 8+ years relevant experience preferred
• Typically 5+ years with sales technology and tools preferred

Skills and Abilities

• Experience successfully managing corporate initiatives.
• Demonstrated ability to work in an intense, fast-paced, and target-oriented business environment.
• Strong written and verbal communication skills.
• Ability to build relationships at all levels of the business and lead through influence.
• Analytical skill set with the ability to extract key business insights through data analysis.
• Proven ability to remain organized with multi-tasking skills remaining efficient in ambiguous situations.
• Ability to define, refine and implement processes, procedures and guidelines.

Travel Requirements

Minimal travel may be required

Work Environment

Work in clean, pleasant, and comfortable office or home setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.

The preferred location for this role is Atlanta, GA, and the salary range for this location is $89,600.00 to $168,000.00. All qualified external applicants will be considered for an in-office role, based in Atlanta. All qualified internal candidates are encouraged to apply and consider relocation to Atlanta and may be considered for remote hire at the company’s discretion. The candidate’s final salary offer will be based on the candidate’s skills, education, work location and experience.

Candidates hired into roles in the sales organization are also eligible for commissions consistent with TriNet’s commission plan.

Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program. Please click the following link for detailed information about our benefits offerings: https://www.trinet.com/documents/blt5b61a1040aae1904

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires accommodation during the application process should contact [e-mail] to request such accommodation.