Revenue Tax Technician

Revenue; Raleigh (NC); On-site; USD 41,000 - 72,000; Full time

Job summary

The North Carolina Department of Revenue is seeking a Revenue Tax Technician (RTT) to join the Examination Division in the Discovery Unit. The RTT will educate and assist taxpayers on tax compliance and reporting procedures, and perform technical determinations based on established procedures to draw sound conclusions.

Responsibilities include reviewing returns, accessing taxpayer data, and assisting in maintaining audit databases, with emphasis on accuracy, time management, and professional

Qualifications

• Considerable knowledge of business and accounting principles.
• Strong analytical skills.
• Basic knowledge of taxation principles and terminology.
• Excellent written and oral communication skills.

Responsibilities

• Review and analyze data on federal and state individual income tax returns.
• Access and review taxpayer account information and enter information into ITAS.
• Assist in maintenance of databases and spreadsheets related to audit programs.

Skills

Business and accounting principles

Analytical skills

Taxation principles

Written and oral communication

Education

Associate’s degree in Business Administration, Accounting or related field

Job description

Agency Dept of Revenue Division Examination Job Classification Title Revenue Tax Technician (S) Position Number 60082378 Grade NC09

About Us

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.

Description of Work

***PLEASE NOTE: THIS WILL CLOSE AT 11:59 P.M. THE DAY PRIOR TO THE END DATE LISTED ON THIS JOB POSTING*** The North Carolina Department of Revenue is currently recruiting for a Revenue Tax Technician (RTT) position to work in the Examination Division. This position performs a variety of tasks in the Discovery Unit within Central Examination. The Revenue Tax Technician is involved in educating and assisting taxpayers in the areas of tax compliance and reporting procedures to ensure compliance with tax laws. The position makes technical determinations based upon established procedures that require an accurate analysis of data and situations to draw sound conclusions which result in effective courses of action. The position performs technical functions by reviewing and analyzing data on federal and state individual income tax returns. The position accesses and reviews taxpayer account information and enters information into ITAS based on their review and departmental rules and regulations and assists in maintenance of databases and spreadsheets related to the audit programs. This is a great opportunity for someone with excellent time management skills, a strong work ethic, and can prioritize and multitask. The Revenue Tax Technician demonstrates courteous, professional, and efficient behavior while dealing with controversial matters with both taxpayers and coworkers.

Knowledge Skills and Abilities/Management Preferences

• Considerable knowledge of business and accounting principles
• Strong analytical skills
• Basic knowledge of taxation principles and terminology
• Excellent written and oral communication skills

Recruitment Range: $41,206 - $72,113 Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.

COMPENSATION BENEFITS:

The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Some highlights include:

• The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service
• Twelve paid holidays per year
• Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year
• Twelve sick days/year which are cumulative indefinitely
• Paid Parental Leave
• Personal Observance Leave and Community Service Leave
• Longevity pays lump sum payout yearly based on length of service
• 401K and 457 plans
• Eligibility for the Public Service Loan Forgiveness Program

About Us

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.

Tax compliance" is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non-delinquent payment status with the State of North Carolina on taxes that are currently owed to the state.

This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance.

To be considered within the most qualified pool of applicants and receive credit for your work history and credentials, you must document all related education and experience on the State of North Carolina application in the appropriate sections of the application form. Any information omitted from the application cannot be considered for qualifying credit. Applicants eligible for veteran's preference should attach a copy of form DD-214.

Individuals with disabilities requiring disability-related accommodations in the interview process, please call the agency ADA Administrator at 984-275-5832.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Associate’s degree in Business Administration, Accounting or related field from an appropriately accredited institution, and one year work experience preferably in an accounting-related environment or an equivalent combination of education and experience. Related fields considered are as follows:

• Public Sector & Government Administration Management
• Economics
• Tax
• Finance
• Public Administration
• Business Management
• Tax Law
• Business Law
• Financial Management
• Business Operations
• Trust and Wealth Management
• Administrative Science

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.