Revenue Tax Analyst 1/2 (Quality Control)

State of Louisiana; Baton Rouge (LA); Sur place; USD 42 000 - 65 000; Plein temps

Résumé du poste

The Louisiana Department of Revenue is seeking a Revenue Tax Analyst in Baton Rouge to support processing center operations, ensuring accurate handling of tax documents and compliance with state laws.

You will examine batches, operate data capture software, train staff, and resolve transaction issues, with opportunities for advancement within the Revenue Processing Center.

Qualifications

• One year of experience in administrative services.
• Experience substitution: Every 15 semester hours earned from an accredited college or university will substitute for six months of the required experience.

Responsabilités

• Examine batches scanned in IMBL for check and return image quality. Analyze those same images to identify discrepancies in batching errors of returns and payments before they are imported into the data capture software.
• Operate data capture software in tandem with the scanners' software suite to capture and control quality data and images of tax documents and checks and encode and endorse the checks.
• Team with other sections or units to resolve transaction problems.
• Work with classified and seasonal employees in all aspects of the SoftTrac Capture Suite and data capture software processing and assist with training as needed.
• Perform routine production control tasks in preparing tax returns for system input and monitor system output.

Connaissances

Communicating Effectively

Focusing on Customers

Making Accurate Judgments

Description du poste

At the Louisiana Department of Revenue, we are dedicated to fairly and efficiently administering the state’s tax laws to ensure compliance while providing exceptional customer service. We are committed to fostering public trust, enhancing economic growth, and maximizing revenue collection to support essential services that benefit all citizens of Louisiana.

We’re looking for a Revenue Tax Analyst to join our Revenue Processing Center!

An ideal candidate should possess the following competencies:

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
• Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

One year of experience in administrative services.

EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will substitute for six months of the required experience.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

In this role, you will:

• Examine batches scanned in IMBL for check and return image quality. Analyze those same images to identify discrepancies in batching errors of returns and payments before they are imported into the data capture software.
• Operate data capture software in tandem with the scanners' software suite to capture and control quality data and images of tax documents and checks and encode and endorse the checks.
• Team with other sections or units to resolve transaction problems.
• Work with classified and seasonal employees in all aspects of the SoftTrac Capture Suite and data capture software processing and assist with training as needed.
• Perform routine production control tasks in preparing tax returns for system input and monitor system output.

Position-Specific Details:

Appointment Type: Probational, Promotional, Job Appointment, Detail to Special Duty or WAE

Career Progression: This position may be filled as a Revenue Tax Analyst 1 or 2.

Compensation: The salary offered will be determined based on qualifications and experience.

This posting may be used to fill vacancies in other divisions available within the Louisiana Department of Revenue within 90 days of the closing date.

A Tax and Natural Disaster Clearance will be conducted on all selected applicants to validate the timely submission of tax returns and payments. It is a requirement that all Revenue employees must adhere to all tax laws of the State of Louisiana.

LA R.S.15:587.5, 587.6 and the IRS require the Louisiana Department of Revenue to conduct a criminal history records check of a prospective employee who will access federal tax information to perform job duties. Any applicant who receives and accepts a conditional offer of employment will require a completed criminal history records check prior to his or her first day of work.

Contact Information:

For further information about this vacancy contact: Alexis Bowser
Louisiana Department of Revenue
Human Resources Division
P.O. Box 66378
Baton Rouge, LA 70896

[e-mail]

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.