Revenue Specialist

Socket.dev; Green Bay (WI); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Company paid life insurance

401(k) savings plan with company match

Paid time off and paid holidays

Tuition reimbursement

Job summary

Schneider is seeking a Revenue Specialist in Green Bay, WI to resolve customer billing discrepancies and overcharge claims. The role focuses on analyzing data to identify rating errors and ensure accurate invoicing, while partnering with sales, pricing, and collections teams.

You will redesign processes to eliminate manual work, learn customers' billing requirements, and support rate revisions and startup activities for new customers.

Qualifications

• Strong conflict resolution skills.
• Excellent verbal and written communication abilities.
• Ability to build strong working relationships with customers and internal teams.
• Capacity to develop and support new processes and approaches.

Responsibilities

• Analyze customer billing data to resolve discrepancies and ensure accurate charges.
• Collaborate with sales, pricing, and collections to resolve issues.
• Redesign existing billing processes to reduce manual work and errors.
• Develop an in-depth understanding of customers' billing requirements.
• Input new publications and perform rate revisions; troubleshoot errors.

Skills

Conflict resolution

Verbal communication

Written communication

Relationship building

Process development

Education

Associate degree

Job description

Job overview:

Schneider is seeking a Revenue Specialist in Green Bay, WI to resolve customer billing discrepancies and overcharge claims. The Revenue Specialist will handle rate entry and invoice tasks and find ways to implement improvement opportunities.

Responsibilities:

• Analyze customer data to eliminate rating errors and bill customers for authorized services.
• Build relationships with customers and internal teams, including sales, pricing and collections.
• Redesign existing processes to eliminate manual and low-value work.
• Develop a strong understanding of customers’ billing requirements.
• Input new publications, complete rate revisions and troubleshoot errors.
• Research and fix payment discrepancies and overcharge claims in a timely manner.
• Participate in new customer start-ups to ensure rating set-up is completed and accurate.
• Make recommendations regarding issues that impact billing, collections and missed revenue recovery opportunities. Interpret customer contracts and agreements and communicate requirements to various teams.

Skills and qualifications:

• Associate degree
• 2-4 years of previous accounts receivable, finance or accounting experience.
• Excellent conflict resolution skills.
• Strong verbal and written communication skills.
• Able to build strong working relations.
• Able to develop and support new processes and approaches.

Pay and benefits:

• Medical, dental and vision insurance.
• Company paid life insurance.
• 401(k) savings plan with company match.
• Paid time off and paid holidays.
• Tuition reimbursement.
• See full list of supply chain and logistics benefits.

Schneider's inclusive culture

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.