Revenue Recovery Lead: Denials & Appeals Mastery

Zynex-Medical,-Inc.; Denver (CO); On-site; USD 75,000 - 105,000; Full time

Job summary

Zynex-Medical,-Inc. is seeking a hands-on Team Lead for Revenue Recovery & Resolution in Denver, CO. You will monitor recovery inventories, coach Recovery Specialists, and drive escalation management to accelerate cash and improve outcomes.

You will partner with Revenue Integrity, Billing, Finance, and Operations to reduce revenue leakage and strengthen appeal performance while leading a high-performing team.

Qualifications

• Five (5)+ years of healthcare reimbursement, denial management, appeals, collections, or revenue recovery experience.
• Leadership, supervisory, coordinator, or team lead experience preferred.
• Working knowledge of DME/HME reimbursement and Commercial, Medicare, Workers' Compensation, and Personal Injury reimbursement and recovery processes.
• Strong understanding of denial resolution, appeals, underpayment recovery, aged accounts, payer follow-up, and reimbursement methodologies.
• Experience analyzing recovery inventories, payer trends, aging, productivity, and financial outcomes.
• Strong written and verbal communication skills with the ability to coach, prioritize, influence, and elevate effectively.
• Strong analytical, financial, organizational, and problem-solving skills with exceptional attention to detail.
• Experience with revenue cycle systems, payer portals, reporting tools, and Microsoft Office preferred.

Responsibilities

• Monitor denial, appeal, underpayment, recovery, and aged-account inventories and associated work queues.
• Assign and prioritize work based on aging, financial impact, payer requirements, recovery potential, and operational urgency.
• Manage escalations, high-priority cases, and complex reimbursement issues requiring advanced review.
• Serve as the first point of escalation and subject matter resource for assigned Recovery Specialists.
• Escalate systemic payer, reimbursement, compliance, or operational barriers to management.
• Provide recovery insights and trend information to support management reporting and prioritization.
• Participate in continuous-improvement initiatives related to appeals, recovery, account resolution, and payer performance.

Skills

Leadership

Revenue Recovery

Appeals Management

Financial Analysis

Problem Resolution

Revenue Protection

Critical Thinking

Cross-Functional Collaboration

Tools

Microsoft Office

Job description

Zynex-Medical,-Inc. is seeking a hands-on Team Lead for Revenue Recovery & Resolution in Denver, CO. You will monitor recovery inventories, coach Recovery Specialists, and drive escalation management to accelerate cash and improve outcomes.

You will partner with Revenue Integrity, Billing, Finance, and Operations to reduce revenue leakage and strengthen appeal performance while leading a high-performing team.