Revenue Recovery & Claims Specialist

Lincare; Clearwater (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Lincare in Clearwater, FL is seeking a Customer Service Representative - CHRG to support revenue recovery by collecting needed documentation, communicating with customers and payers, and applying payer policies in line with SOPs.

The role emphasizes accuracy, timely responses, and collaboration with internal teams to resolve issues, maintain audit-ready records, and improve overall claim processing efficiency.

Responsibilities

• Assists with held revenue by obtaining, reviewing, and validating required documentation.
• Communicates with customers, payers, and internal teams to resolve issues.
• Applies payer medical policies and reimbursement guidelines to support claim processing.
• Follows SOPs to maintain compliance and quality in all workflows.
• Monitors accounts for delays and missing documentation, taking proactive steps to resolve them.
• Escalates trends or gaps and collaborates to streamline processes.
• Maintains accurate records in company systems for audit readiness.
• Meets productivity and turnaround time targets.
• Participates in training and policy updates to stay current with payer requirements.

Job description

Lincare in Clearwater, FL is seeking a Customer Service Representative - CHRG to support revenue recovery by collecting needed documentation, communicating with customers and payers, and applying payer policies in line with SOPs.

The role emphasizes accuracy, timely responses, and collaboration with internal teams to resolve issues, maintain audit-ready records, and improve overall claim processing efficiency.