Revenue Ops Analyst - Global Collections & Equity

SupportFinity™; New York (NY); Hybrid; USD 66,000 - 95,000; Full time

Benefits offered by this job

health insurance

six month paid parental leave

401(k) retirement plan

monthly meal allowance

23 paid days off

13 paid flexible holidays

paid sick leave

Job summary

Spotify in New York, NY is seeking a Revenue Operations Analyst to support our Collections function. You’ll own cross-functional processes, drive timely cash collection, and ensure accuracy in large data sets, with visibility and opportunities to grow within a global team.

This role expects 2+ years in Collections/AR/Finance or Data Analytics, strong Excel, ERP experience (SAP/Oracle/Netsuite), and excellent communication with customers.

Qualifications

• 2+ years in Collections, AR, Finance, or Data Analytics.
• Experience with accounting information systems, ideally in revenue operations at a global organization.
• Clear written and verbal communication with customers.
• Strong Excel skills and comfort with large data volumes.
• Experience with SAP, Oracle or Netsuite ERP systems.
• Excellent time and self-management; ability to prioritize and multitask.

Responsibilities

• Manage a portfolio of customer accounts and drive timely cash collection while maintaining relationships.
• Communicate high-risk or delinquent accounts to management.
• Enter and maintain collection notes in the ERP system.
• Identify billing discrepancies and initiate internal resolution workflows.
• Collaborate with Billing and Sales to resolve disputes promptly.
• Track metrics such as DSO and AR-related reports.
• Assist in improving collections workflows and automation.
• Follow established credit and collections policies.

Skills

Excel

Data Analytics

Customer communication

Attention to detail

Time management

Tools

SAP

Oracle

Netsuite

Job description

Spotify in New York, NY is seeking a Revenue Operations Analyst to support our Collections function. You’ll own cross-functional processes, drive timely cash collection, and ensure accuracy in large data sets, with visibility and opportunities to grow within a global team.

This role expects 2+ years in Collections/AR/Finance or Data Analytics, strong Excel, ERP experience (SAP/Oracle/Netsuite), and excellent communication with customers.