Revenue Operations Systems Manager (Remote East Coast US)

Ardoq; New York (NY); Remote; USD 102,000 - 125,000; Full time

Benefits offered by this job

Stock options

25 days leave globally

Enhanced parental leave

401(k) retirement plan

Learning budget

Fully remote within Eastern US time

Job summary

Ardoq is seeking a Revenue Systems Manager to steward Salesforce and its integrations, ensuring the GTM tech stack supports renewals, expansions, and retention. You’ll balance quick-ticket work with larger system improvements, partnering with Customer Success and Sales to craft reliable, scalable solutions.

You’ll operate in a small, high-trust team, owning end-to-end administration while leveraging AI tools to accelerate daily tasks and complex automations. This role offers autonomy and impact.

Qualifications

• Salesforce Administrator certification and experience in a high-growth tech environment.
• Experience supporting a Customer team focused on renewals and retention.
• Ability to switch between tickets and projects in a fast-paced setting.
• Familiarity with CPQ deployments and integrations.

Responsibilities

• Own Salesforce end-to-end, including user setup, permissions, configuration, and optimization.
• Partner across GTM with Customer Success, Renewals, Professional Services and Sales to translate problems into trusted system solutions.
• Lead system projects from scoping to deployment, e.g., CPQ implementations or data framework enhancements.
• Contribute to team culture by shipping tickets and projects with speed and quality.

Skills

Customer operations

Cross-team collaboration

Communication to non-technical

Problem-solving

Education

Salesforce Administrator certification

Tools

Salesforce

CPQ tools

AI tools (Claude, Gemini, ChatGPT)

Job description

Revenue Systems Manager at Ardoq

Keep our GTM systems running smoothly, so the people closest to our customers can always rely on the tools.

The Ardoq Story

Ardoq is one of Norway's most exciting scale-ups, a truly global company built out of Oslo. We are a SaaS platform that helps organizations understand, manage, and evolve their complex digital landscape. By providing a dynamic, collaborative "digital twin" of their business, we connect systems, people, and processes to drive better decision-making and accelerate digital transformation.

About The Role

Every GTM team at Ardoq depends on Salesforce and its integrated applications working the way they should: a lead reaching the right rep in seconds, a quote going out the door in minutes. As our Revenue Systems Manager, you'll be responsible for the health of Salesforce and its integrations, moving seamlessly between quick tickets and carefully scoped system improvements.

In this role, you’ll be working closely with our Customer leadership to support our processes and insights that drive renewals, expansion and retention.

At Ardoq, we value autonomy and psychological safety. In this role, you won't just follow a script; you will have the influence to shape your domain and the ownership to see your ideas through to execution.

What You'll Do

• Own Salesforce, end to end: You'll be one of two dedicated Salesforce admins owning user set-up and permissions, as well as the configuration and ongoing optimization of Salesforce as part of our wider tech ecosystem.
• Partner across GTM: work closely with Customer Success, Renewals, Professional Services and Sales to turn real business problems into system solutions people actually trust and use.
• Lead system projects: you’ll drive system projects that might range from deploying a CPQ tool to establishing a robust Customer SQL framework.
• Cultural contribution: help shape the habits of a small, high-trust team where picking up a ticket and shipping a project matter equally.

On a typical day, you will

Start by clearing a handful of tickets, the small stuff that keeps Sales and CS moving. Then shift into project mode: reviewing a Flow that's throwing errors, scoping the next phase of an important integration, or sitting down with our VP of Customer Success or Professional Services to optimize a post-sales process. You'll lean on AI tools daily, to check a formula, sanity-check an automation, or move faster through a repetitive task, because that's simply how good admin work gets done now. Some days are almost entirely tickets. Some are almost entirely project work. Most days are a mix of both.

Who You Are

The Experience

you hold a current Salesforce Administrator certification and have supported Salesforce inside a high-growth tech company. You’ve had roles with a dedicated focus on customer operations and understand how to support a Customer team and their focus on renewals and retention.

The Mindset

you're happy being one of a small team, not one of many. You move comfortably between answering a ticket and running a project, often on the same day, and the unglamorous work isn't beneath you.

The Tools

You're a certified Salesforce Admin. You use AI tools like Claude, Gemini, or ChatGPT as part of your daily workflow, not as an occasional experiment, to move faster and catch things you'd otherwise miss.

The Communicator

you can explain a system change to a non-technical stakeholder in terms of what it means for their day, not just what changed under the hood.

The "Ardoq Way"

We live by three values, Bold, Caring, and Driven, that define how we work, how we treat each other, and how we win.

• BOLD: you continuously raise the bar for yourself and others, starting from a place of "what if I could?" You act decisively, even when the information isn't complete, choosing forward motion and learning over waiting for your perfect answer.
• CARING: you care enough to be candid, delivering direct, kind, and timely feedback that helps your teammates grow. You operate as one team, sharing knowledge openly, celebrating others' wins, and putting collective success ahead of your own.
• DRIVEN: at Ardoq, everyone has a stake in the outcome, including stock options. You act like an owner: measuring success by impact rather than effort, saying "no" to distractions, and staying focused on the highest-value work at pace.

Why Ardoq?

We believe that high performance is powered by wellbeing. You'll have access to a competitive package that supports performance, wellbeing, and long-term success.

• Employee Stock Options, share in Ardoq's success as we grow together
• 25 days annual leave, offered globally
• Enhanced parental leave, available globally, to support you and your family
• 401(k) retirement plan, and health, disability, and life insurance
• Annual learning budget to support your growth and development
• Fully remote within Eastern US time zone hours

Compensation: $102,000 - $125,000

Final Note

At Ardoq, every teammate has a voice. Whether you love tackling enterprise-scale challenges or improving how companies run, you'll not only belong, you'll impact, grow, and make work meaningful.