Revenue Operations Specialist

MealSuite; Dallas (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading company in foodservice technology is seeking an Experienced Revenue Operations Specialist in Dallas, TX. The role focuses on bridging Revenue and Finance teams, enhancing data accuracy, and improving operational processes. Ideal candidates will have a strong background in SaaS revenue operations, with hands-on experience in Salesforce CRM and a passion for continuous improvement. Join a dynamic team committed to innovation and impact in healthcare services.

Benefits

Unlimited PTO

Health Coverage

Hybrid Work

Work-Life Balance

Retirement Plans

Career Growth

Community Impact

Qualifications

• 3+ years of experience in revenue operations within SaaS.
• Experience with subscription billing and contract management.

Responsibilities

• Manage closed deals, ensuring accurate account and contract data.
• Oversee CRM management of customer accounts and billing accuracy.
• Use data analysis to monitor processes and improve efficiency.

Skills

Data Validation

Project Management

Process Improvement

Collaboration

Tools

Salesforce CRM

Metabase

Tableau

Job description

3 days ago Be among the first 25 applicants

MealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization with 190+ team members globally, based in Cambridge, ON, Dallas, TX, and Ho Chi Minh City, Vietnam. We provide end-to-end foodservice technology solutions that help healthcare and aging services professionals streamline operations, save time, reduce waste, and meet regulatory standards, enhancing patient and resident care.

We are seeking an Experienced Revenue Operations Specialist to join our Business Operations team. Reporting to the Business Systems & Analytics Director, you will bridge Revenue and Finance teams, focusing on process improvement and data accuracy.

Responsibilities:

1. Manage the entire process for handling closed deals, ensuring accurate account, subscription, and contract data for billing and communication; collaborate on process improvements.
2. Oversee CRM management of customer accounts, including modifications, cancellations, and renewals, ensuring billing accuracy and cross-team communication.
3. Track hardware orders and processing to ensure timely shipments and clear communication.
4. Use reporting and data analysis to monitor processes, identify gaps, and improve data integrity and efficiency.
5. Participate in developing and analyzing internal commission plans as needed.

First Year Milestones:

1. Complete account reviews to ensure proper contract and subscription data.
2. Develop a comprehensive understanding of revenue processes, including complex partner-reseller workflows.
3. Lead process improvement projects to enhance data accuracy.

Ideal Candidate:

• Knowledge of revenue operations within SaaS, gained through 3+ years of relevant experience.
• Experience with subscription billing, reseller environments, revenue recognition, or contract management is a plus.
• Hands-on experience with Salesforce CRM and reporting tools like Metabase or Tableau.
• Skilled in data validation, reporting, and process improvement initiatives.
• Proven project management skills related to revenue operations and billing.
• Passionate about automating tasks and operational improvements.
• Willing to travel occasionally, with a valid passport and no travel restrictions between Canada, the USA, and Vietnam.
• Thrives in a dynamic, collaborative, and agile environment.
• Enthusiastic about continuous learning, leadership, and innovation.

We encourage applicants to apply regardless of confidence gaps—your future self will thank you!

Why Work at MealSuite:

• Passionate team committed to improving care through innovative foodservice technology.
• Progressive culture valuing teamwork, innovation, and impact.
• Sustainable growth offering stability and startup agility.
• Employee benefits include unlimited PTO, health coverage, hybrid work, work-life balance, diversity, equity, inclusion, retirement plans, career growth, and community impact.

This role requires working in our Dallas, TX office up to twice a week. If you're outside commuting distance, apply anyway—let’s discuss options!

Next Steps:

Apply with your resume and answers to our questions. We review applications within two weeks and will contact suitable candidates. If delayed, please be patient—thorough review takes time. For accommodations, contact [e-mail].

Required & Preferred Qualifications:

• Industry: Other
• Seniority: Mid-Senior level
• Type: Full-time
• Function: Management and Manufacturing
• Industry Focus: Nursing Homes and Residential Care Facilities