Revenue Operations Manager

Freed; San Francisco (CA); Hybrid; USD 180,000 - 220,000; Full time

Benefits offered by this job

Competitive salary and equity

Medical, dental, and vision health benefits

Unlimited PTO

Company-sponsored annual retreats

Job summary

A leading company in the health tech sector is looking for a Revenue Operations Manager to spearhead their RevOps function. The role requires a strong background in SaaS operational processes, analytical skills, and experience with CRM tools. This position offers the opportunity to influence significant operational efficiencies and drive revenue growth in a fast-paced environment. Competitive salary and benefits included.

Qualifications

• Experience in Revenue Operations in a high-growth SaaS environment.
• Proficiency with HubSpot CRM and analytics tools.
• Strong analytical skills to interpret data.

Responsibilities

• Build and optimize core revenue processes.
• Maintain data integrity across all systems.
• Collaborate with marketing, sales, and customer success.

Skills

Analytical skills

Data integrity

Cross-Functional Collaboration

Process Design and Optimization

Education

5-8 years in a RevOps or related role in a high-growth SaaS business

Tools

HubSpot

Analytics Tools

Job description

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This range is provided by Freed. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$180,000.00/yr - $220,000.00/yr

Direct message the job poster from Freed

Recruiting @ Freed.ai | Licensed Therapist

ABOUT FREED:

Doctors are overworked, burnt out, and are quitting in masses.

At Freed, we combine clinician love with the latest AI tech and intense execution to create products that make clinicians happier.

Our first product is an AI scribe that automates medical documentation.

Since May of 2023, we have:

• Acquired 20,000 paying and loving clinicians
• Generated 70,000 patient notes daily and over 1 million monthly
• Made thousands of clinicians happier

With the backing of the best VC in the world, we are rapidly expanding our product offering. Patient-facing assistant, patient insights, EHR integrations, and other products are being built and used by thousands of clinicians and millions of patients.

We are looking for entrepreneurs. Fast, ambitious, and smart individuals who want to take care of the people who take care of our health. Expect intense, clinician-focused, and interesting co-workers who want to win.

We are looking for entrepreneurs—fast, ambitious, and smart individuals who want to take care of the people who take care of our health.

With offices in San Francisco, we embrace a hybrid schedule that brings out the best in teamwork and innovation. Our teams come together in person three days a week to collaborate, connect, and have a little fun along the way.

ABOUT THE ROLE:

We are looking for our founding Revenue Operations (RevOps) champion to join the Freed team and build our RevOps function from the ground up. As the sole RevOps hire, you'll play a critical role in aligning our Sales, Marketing, and Customer Success teams to drive operational efficiency and revenue growth. You'll work across departments to optimize processes, implement and manage our tech stack, and provide key insights to support data-driven decisions.

We are looking for someone who thrives in a high-growth SaaS environment, has strong analytical skills, loves solving operational challenges, and enjoys collaborating across teams. If you have a passion for systems, processes, and analytics and want to make a significant impact in a scaling company, we’d love to hear from you.

HOW YOU'LL HAVE IMPACT:

• Build and Optimize Core Revenue Processes: Design and implement scalable processes to improve lead generation, pipeline management, customer onboarding, churn, and revenue reporting.
• Data Integrity: You will be responsible for maintaining the integrity of revenue-related data across all systems. This includes ensuring accurate data entry, regular audits, and implementing controls that uphold the reliability of dashboards, forecasts, and pipeline metrics.
• Align Go-To-Market Teams: Collaborate closely with marketing, sales, and customer success to ensure seamless handoffs, data consistency, and process efficiency across the entire customer journey.
• Own the Revenue Tech Stack: Evaluate, select, implement, and integrate HubSpot CRM adjacent Apps and Systems to improve efficiencies and insights across teams.
• Drive Data-Driven Decision Making: Develop and maintain dashboards to track key SaaS metrics (MRR, ARR, LTV, CAC, NRR) and provide insights to inform strategic decisions.

WHAT YOU'LL BRING:

• Experience in Revenue Operations: 5-8 years in a RevOps or related role in a high-growth SaaS business.
• Proficiency with CRM and Analytics Tools: HubSpot Admin expertise is required; architect or developer experience, as well as certifications, are a plus. You should be comfortable building advanced workflows and integrations including lead management and routing. Our Business Systems include HubSpot CRM & Marketing Hub Enterprise, Instantly, Customer.io, & HubSpot Sequences. Google Apps, Notion, Slack, Make.com, BigQuery & more.
• Data-Driven Mindset: Strong analytical skills with the ability to interpret complex data sets and translate them into actionable insights.
• Process Design & Optimization: Rapidly creating, implementing, and optimizing mission-critical processes across go-to-market teams to drive immediate impact.
• Cross-Functional Collaboration: Experience working with sales, marketing, customer success, and finance teams to drive outcomes.

NICE TO HAVES:

• Experience scaling RevOps from Series A in a SaaS company.
• Familiarity with SQL or advanced Excel skills for data analysis.

BENEFITS:

• Competitive salary and equity in a high-growth company
• Opportunity to make an immediate impact
• Medical, dental, and vision provided for US-based employees
• Unlimited PTO
• Company-sponsored annual retreats

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Hospitals and Health Care

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Inferred from the description for this job

Medical insurance

Vision insurance

Paid maternity leave

Paid paternity leave

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