Revenue Operations Business Analyst — Data & Process Improvement

IdahoPTV; Boise (ID); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

PERSI retirement plan

Paid sick and vacation leave

11 paid holidays per year

Paid Parental Leave

Job summary

The Idaho State Tax Commission's Revenue Operations Division is seeking a Business Analyst to join our Boise team. You will support operational excellence through QA, data analysis, and project-based work, translating business needs into practical system solutions.

Responsibilities include evaluating program operations, collaborating across agency levels, and testing system improvements using SQL to retrieve data. Strong analytical and communication skills are essential for success.

Qualifications

• Two years' experience managing projects including scope, goals, timelines, budget, implementation, and measurement.
• Certification as a Business Analyst Associate or BABOK-aligned training with related duties.
• Degree in Business, Public Administration, Finance or related field with evaluative, analytical and planning work.

Responsibilities

• Evaluate program operations and services.
• Collaborate with managers to set long-range objectives and implementation plans.
• Monitor and track program activities and improvements.
• Lead committees to gather information or plan studies to evaluate performance data.
• Test, audit and validate system improvements and performance measures.
• Develop and integrate performance measures into business processes.

Skills

Project management

Business analysis

Process improvement

Education

Bachelor's degree in Business/Public Administration/Finance

BABOK training/c certification

Business Analyst Associate certification

Tools

GenTax

Job description

The Idaho State Tax Commission's Revenue Operations Division is seeking a Business Analyst to join our Boise team. You will support operational excellence through QA, data analysis, and project-based work, translating business needs into practical system solutions.

Responsibilities include evaluating program operations, collaborating across agency levels, and testing system improvements using SQL to retrieve data. Strong analytical and communication skills are essential for success.