Revenue Operations Associate

Kalogon; Melbourne (FL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Holiday days

PTO days

Medical, Dental, & Vision

401K with matching Equity

Job summary

Kalogon is seeking a Revenue Operations Associate in Melbourne, FL to support sales and finance with accurate, timely quoting. You will convert quotes to POs, produce packing slips, and coordinate with sales, finance, and production. The role requires excellent communication, a fast learning pace, and adaptability in a CRT-focused environment.

Core hours are 10:00 a.m. to 5:00 p.m., Monday–Friday, with occasional after-hours when needed to ensure timely turnaround on quotes and orders.

Qualifications

• 3-5 years experience in sales, finance, or customer service.
• Excellent attention to detail.
• CRT experience desired.
• Must be good at email communications and working with internal team members.
• Adaptable to changing environments and ever-improving processes.
• Fast learner.
• Technical aptitude and ability to understand products and to use CRM.

Responsibilities

• Respond to sales quote requests with accurate information to meet SLAs.
• Know Kalogon products well so quotes reflect producible options.
• Track product, pricing, or partner agreement changes impacting quoting.
• Escalate quote questions and keep sales informed.
• Document product feedback, bugs, or issues for action.
• Collaborate with sales/marketing to address upstream quoting issues.
• Expand/update FAQs related to quoting.
• Ensure sales has key information within accounts.

Skills

CRM systems

Quoting

Sales support

Attention to detail

Communication

CRT experience

Email communications

Tools

CRM software

Job description

Kalogon, a smart seating startup based in Melbourne, seeks a Revenue Operations Associate to help as we scale sales for our award-winning products: Orbiter Med, Orbiter Classic, and Booster. The ideal candidate will have experience supporting sales and finance teams with accurate, timely quoting. You must be an excellent communicator, quick learner, and flexible to meet the needs of a dynamic organization. You will work with sales, finance, and production to provide accurate sales quote documents, convert quotes to POs, and produce packing slips. This is an excellent opportunity for people interested in learning about the complex rehabilitation technology (CRT) space.

Key Duties

• Respond to sales quote requests in a timely way with accurate information to meet internal service level agreements
• Be extremely familiar with Kalogon’s products so that each quote reflects the reality of what can be produced
• Stay abreast of any product, pricing, or partner agreement changes that may impact quoting
• Ensure questions related to being able to quote are appropriate escalated and that the sales team is kept abreast of lingering questions
• Become a master of all Kalogon’s internal quoting processes, procedures, and tools and be able to communicate and document product feedback, bugs, or other issues so that team members can take actions on items
• Work with sales and marketing teams to identify and address upstream issues that impact time to quote or quoting accuracy so that the team can create efforts to reduce issues and increase customer satisfaction
• Collaborate with Customer Service and other internal groups to expand and update FAQs related to quoting
• Ensure the sales team has critical information key activities within their accounts.

Ordering, Invoicing & Packing Slips

• Work closely with sales, finance, and production to convert orders when Kalogon receives POs and approvals by entering the order with 100% accuracy
• Produce packing slips
• Work with finance team on when invoices are ready to send
• Follow internal processes for all key activities, ensuring systems are up-to-date

Skills & Experience

3 - 5 experience in sales, finance, or customer service

Excellent attention to detail

CRT Experience desired

Must be good at email communications and working with internal team members

Adaptable to changing environments and ever-improving processes

Fast learner

Technical aptitude and ability to understand products and to use CRM and other internal systems

Role Details

Work Schedule & Availability This is an in-office position with core hours of 10:00 a.m. to 5:00 p.m., Monday through Friday. Given the customer- and order-facing nature of the role, flexibility is expected to respond promptly to time-sensitive quotes, purchase orders, and order requests that arise between approximately 9:00 a.m. and 7:00 p.m. Occasional evening and weekend availability may also be required to ensure timely turnaround of customer and order needs.

The salary range for this position is $50 - 60K. There is a 90 day probationary period.

Benefits

• 8 holiday days (5 fixed and 3 floating)*
• 20 PTO days*
• Medical, Dental, & Vision, ability to purchase short and long term disability and life insurance
• 401K with matching Equity

*Number of floating holidays and PTO days varies based on start date during year

About the company and our products

Kalogon is an early stage startup based in Melbourne, FL that has won multiple awards for our smart seating solution for wheelchair users, and who is rapidly developing solutions for anyone who sits for long periods of time. Kalogon’s flagship product is a smart cushion, Orbiter Med, that relieves pain and fatigue experienced by individuals who use wheelchairs. Orbiter Med leverages our patent-pending core technologies. These technologies help to improve blood flow while seated, ultimately promoting good tissue health, lessening fatigue, and increasing comfort. For our first customers, wheelchair users, we are focused on alleviating pressure injuries. Our technology has strong capabilities that apply to other industries where people are seated for long periods of time including the defense industry, aviation, automotive, and even consumer applications such as gaming. Kalogon has three products for wheelchair users, Orbiter Med, Orbiter Classic, and Booster. We have trials running with the US Air Force for B52 pilots, a commercial aviation proof of concept, and an automotive test currently in flight. Our team is a blend of experienced tech industry veterans, passionate engineers, and people focused on ways to help folks stay seated and stay healthy. Learn more at www.kalogon.com.