Revenue Operations Analyst : 25-04993

Akraya, Inc.; Palo Alto (CA); Remote; USD 125,000 - 150,000; Full time

Job summary

A leading IT staffing firm is seeking a Revenue Operations Specialist to empower sales teams by providing strategic insights and enhancing productivity. This role involves managing orders, onboarding clients, and driving operational excellence within Salesforce, contributing to revenue growth and superior partner support.

Qualifications

• Proficiency with Salesforce or similar CRM systems.
• Proven project management and strong organizational abilities.
• Excellent communication, problem-solving skills, and a detail-oriented approach.

Responsibilities

• Efficiently manage and process incoming orders.
• Resolve partner issues promptly during onboarding.
• Provide in-depth process knowledge and training to sales teams.
• Deliver exceptional operational support to client partners.
• Drive operational improvements and system automation within Salesforce.

Skills

Salesforce

Project Management

Organizational Abilities

Communication

Problem-Solving

Detail-Oriented

Job description

Primary Skills: Salesforce (Expert), Order Management (Proficient), Sales Operations (Immediate), Operational Support (Proficient), Client Onboarding (Advanced)

Contract Type: W2

Duration: 6+ Months

Location: New York - 10003 (Remote)

Pay Range: $35.55 - $40.55 per hour on W2

Job Summary

As a Revenue Operations Specialist, you will be instrumental in empowering sales teams and leaders by providing strategic insights, enhancing productivity, and refining sales and finance processes. You will work closely with cross-functional teams to onboard clients and drive revenue growth, ensuring seamless order management and delivering superior partner support. Your role will focus on operational excellence, process innovation within Salesforce, and active participation in projects aimed at improving sales operations.

Key Responsibilities

• Efficiently manage and process incoming orders, ensuring accurate and timely execution.
• Resolve partner issues promptly during onboarding and order phases, ensuring smooth resolutions with revenue sub-teams.
• Provide in-depth process knowledge and training to sales teams, maintaining essential documentation and playbooks.
• Deliver exceptional operational support to client partners and account managers, managing critical tasks like billing reconciliation and bonus media.
• Drive operational improvements and system automation within Salesforce to enhance efficiency.

Must-Have Skills

• Proven project management and strong organizational abilities.
• Proficiency with Salesforce or similar CRM systems.
• Excellent communication, problem-solving skills, and a detail-oriented approach.

Industry Experience Required

Experience in the advertising or technology industry is a plus.

About Akraya

Akraya is an award-winning IT staffing firm recognized for our commitment to excellence and a thriving work environment. We were recently honored as Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022). As industry leaders in IT staffing for Fortune 100 companies, we connect talented professionals with inspiring workplaces.

Join Akraya Today!

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