Revenue Operations Analyst

RevOps Report; City of Rochester (NY); On-site; USD 62,000 - 97,000; Full time

Benefits offered by this job

Medical coverage

401(k) with employer match

Tuition reimbursement

Paid time off

Job summary

Paychex is seeking a Revenue Operations Analyst to optimize and manage processes related to revenue generation. The analyst will integrate business objectives with system functionality, manage tools, and drive process improvements, testing, and launch of system changes in collaboration with multiple teams.

The role emphasizes partnering with internal and external stakeholders, supporting projects, and evaluating vendors and sales tools to shape strategic technology decisions.

Qualifications

• Bachelor's Degree in Business Administration, Business Analytics, or equivalent work experience - Preferred.
• 1 year of experience in customer-service oriented role.
• 1 year of experience in a technical troubleshooting or equivalent role.
• 1 year of experience in Paychex or related industry experience.
• 1 year of experience in Salesforce or CRM Technology experience.

Responsibilities

• Collaborates cross-functionally with internal and external teams to analyze, communicate and validate requirements for change to existing business processes, policies and technology.
• Supports projects and initiatives with direction or guidance from senior team members and leadership; acts as the point analyst on fast track/small to medium-sized configuration changes.
• Executes testing to ensure tools and solutions are fully functional and approved prior to release; participates in launch planning.
• Participates in analysis of outside vendors and sales tools; drives strategy and direction of new and existing tools.
• Performs other duties as assigned.

Skills

Customer service

CRM/Salesforce

Technical troubleshooting

Business analytics

Education

Bachelor's degree or equivalent

Tools

Salesforce CRM

Job description

About This Role

About Us: Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data\-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex. Overview

About This Role: Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data\-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex. Overview

Responsible for optimizing and managing processes related to revenue generation. Analyst will work to integrate business objectives and system functionality. This role is responsible for tool management, process improvement, testing and launch of system changes, and collaboration among various work groups.

Responsibilities

• Collaborates cross\-functionally with internal and external teams serving as a resource on projects, research assignments, and similar to analyze, communicate and validate requirements for change to existing business processes, policies and technology to effectively implement business strategy changes through technology.
• Supports projects and initiatives with direction or guidance from senior team members and leadership. Acts as the point analyst on fast track/ small to medium\-sized configuration changes.
• Executes testing to ensure tools and solutions are fully functional and approved prior to release and participates in the creation of launch planning to support the delivery of process and system changes.
• Participates in analysis of outside vendors and sales tools, drives strategy and direction of new and existing tools
• Performs other duties as assigned

Qualifications

• Bachelor\'s Degree in Business Administration, Business Analytics, or equivalent work experience \- Preferred
• 1 year of experience in customer\-service oriented role.
• 1 year of experience in a technical troubleshooting or equivalent role.
• 1 year of experience in Paychex or related industry experience.
• 1 year of experience in Salesforce or CRM Technology experience.

Compensation: In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $62,000\-$97,400 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and\/or experience which may result in total compensation outside of this range. Live the Paychex Values:

• Act with uncompromising integrity.
• Provide outstanding service and build trusted relationships.
• Drive innovation in our products and services and continually improve our processes.
• Work in partnership and support each other.
• Be personally accountable and deliver on commitments.
• Treat each other with respect and dignity.

What\'s in it for you?

• We value your well\-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) \+ employer match, adoption assistance, financial assistance, and much more.
• We value your time: From paid time off to company holidays, culture days, and comprehensive work\-life balance programs, we will ensure you have the flexibility you need to be your best.
• We value your development: Our award\-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
• We value our communities: We offer paid time off for volunteerism and promote many company\-wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full\-time employees. Benefits for part\-time, contract, and intern roles may vary.

Not sure if you meet every requirement?: At Paychex, we know that great talent comes in many forms. If you\'re passionate about the role but don\'t check every box, we still encourage you to apply. You might be the right fit \- either for this position or another opportunity with us.

Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.