Revenue Operations & AI Systems Lead

Athena; Wilmington, Northern (NC, KY); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Weekly pay

Pet perks

Growth opportunities with global reach

Job summary

Athena is seeking a Revenue Operations & AI Systems Lead to run Revenue Operations for our Sales organization, reporting to the VP of Sales. This senior, player-coach role leads RevOps and Sales Ops, builds the revenue stack hands-on including HubSpot, billing integrations, and AI-augmented processes.

You will mentor a team, align with Finance, Legal, Tech, Growth, and Operations, and drive measurable revenue improvements. This is a hands-on, high-impact opportunity with global reach.

Qualifications

• Hands-on CRM administration across revenue stack (HubSpot preferred).
• Experience building with LLMs, agents, and workflow automation with measurable revenue impact.
• Strong ability to explain technical decisions to non-technical stakeholders.

Responsibilities

• Lead and coach RevOps and Sales Ops teams with clear ownership and growth paths.
• Own end-to-end revenue stack: CRM, billing integrations, lead routing, enrichment, and checkout experience.
• Build AI layer for revenue motions, manage AI backlog, and tie outputs to revenue metrics.

Skills

HubSpot CRM administration

LLM-based automation

API integrations

Lead routing & scoring

Documentation & communication

Team leadership

Tools

Billing integrations

Webhook & API tooling

Data modeling

CRM architecture

Job description

We at Athena empower exceptional talent with boundless opportunities to achieve more. We achieve this by pairing exceptional Executive Assistants (EAs) from the Philippines and Kenya with our driven clients and ensuring both receive ongoing support throughout the journey. The result is 10x more leverage, more time, and a greater impact on our clients' work and lives.With a waitlist growing by the day, Athena has already showcased compelling demand. As part of the Athena team, you will have an exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.## Role OverviewAthena is looking for a Revenue Operations & AI Systems Lead to run Revenue Operations for our Sales organization, reporting directly to the VP, Sales. This is a player-coach role. You'll lead a team of RevOps and Sales Ops specialists while designing and building the revenue stack hands-on: CRM, billing and payments integrations, lead routing, enrichment, referral, and checkout automation.You'll also own how we put AI to work across the way we sell, onboard, bill, and expand. Athena's clients buy a secure, AI-augmented human-in-the-loop model, and our go-to-market should run the same way. This is a build-and-lead seat at nine-figure ARR, for someone who wants the sales team using what they ship the same week they ship it.## Duties & Responsibilities**Team Leadership*** Lead and coach a team of RevOps and Sales Ops specialists, each running a core part of the operation today.* Set a weekly operating cadence with clear ownership, priorities, and a growth path for each person.* Run the RevOps intake and support queue to SLA so reps get fast, consistent answers.**Revenue Systems*** Own the revenue stack end to end, including the CRM platform and data model (HubSpot), billing and payments integration, lead routing and scoring, enrichment, referral automation, and the checkout experience.* Serve as the technical decision-maker and escalation point for systems issues across the Sales org.* Keep data clean and reporting accurate so forecasts and pipeline reviews can be trusted.* Write documentation the team can actually use.**AI & Automation*** Build the AI layer of the revenue motion, including lead-fit screening, agentic workflows in the sales process, automated data integrity, and AI-assisted operations.* Take ownership of a scoped backlog of AI initiatives and decide what to keep, cut, or re-scope.* Validate assumptions before you build, and tie what you ship to a revenue metric.**Cross-Functional Collaboration**RevOps is the connection point between Sales and the rest of Athena. On behalf of our reps and sales leadership, you'll work most closely with:* **Finance** on billing, payments, forecasting, and month-end.* **Legal and InfoSec** on contract terms, security reviews, and keeping deals moving through approval.* **Tech** on integrations and any systems request that needs engineering support.* **Growth and Marketing** on lead flow, routing, attribution, and campaign tracking.* **Operations and Client Experience** on the handoff from closed deal to onboarding.* **The VP, Sales** on tooling strategy, vendor relationships and renewals, and build-vs-buy decisions.## Key StakeholdersVP, Sales, Director of Enterprise Sales, Account Executives, Finance, Legal, InfoSec, Tech, Growth, Operations## Skills* Deep hands-on CRM administration and architecture. HubSpot strongly preferred.* Real integration work across billing and payments, routing, enrichment, webhooks, and APIs.* Hands-on experience building with LLMs, agents, and workflow automation, with revenue outcomes you can point to.* Ability to explain technical decisions clearly to non-technical stakeholders.* Strong written communication and documentation habits.* Ability to manage priorities across several teams at once.* Time in a quota-carrying seat, or close work alongside AEs, is a strong plus.## Competencies* **Builder:** Track record of shipping systems and automation that people use every day.* **Commercial Thinker:** You start with the revenue problem, then choose the tool.* **Ownership:** You flag risk early, come with an ask, and don't leave surprises.* **People Leader:** You coach, delegate, and grow the people around you, whether through a formal title or earned trust.* **Continuous Learner:** You stay current on AI tooling and bring back what works.## Relevant Experience Required* 5+ years across Revenue Operations, sales or marketing systems, or growth operations. We care more about what you've shipped than how many years it took.* People leadership, formal or earned. First-time managers with a strong build record are encouraged to apply.* Experience owning a CRM and its integrations in a high-velocity B2B sales environment.## Direct Reports and Span of ControlThis role reports to the VP, Sales and leads a team of Revenue Operations and Sales Ops specialists.At Athena, work actually works for you. Weekly pay, comprehensive benefits that fit your life (yes, even pet perks), and real growth opportunities with global reach.You'll work on an international stage with world-class leaders where your ideas matter. This isn't about ticking boxes or following scripts - you're here to make a meaningful impact while building skills that transform your career trajectory. Greatness is contagious, and you'll be surrounded by curious, ambitious people who challenge the norm and grow together.Athena is a community of unconventional thinkers where success is mutual. From day one, you'll be supported through intensive onboarding, hands-on mentorship, and targeted development programs designed to accelerate your growth. Our high-performance culture is fueled by collaboration, feedback, and a shared commitment to excellence, and we invest deeply in your development.### Get in Touch