Revenue Officer

State of South Carolina; Columbia (SC); Hybrid; USD 42,000 - 62,000; Full time

Job summary

State of South Carolina is seeking Revenue Officers to collect and resolve debt, enforce tax laws, and assist taxpayers through the MyDORWAY system and related filings. The role includes inspections of licenses and issuing compliance notices.

Qualified candidates have a related bachelor or an associate degree with experience; flexible hours and telework may be available after one year of service, with Beaufort or Columbia locations.

Qualifications

• Minimum education: Bachelor's degree in a related field OR an Associate's degree in a business-related field with relevant work experience, or a valid approved equivalence.
• Includes substitution options by DS…HR for equivalence.

Responsibilities

• Collect and resolve debt and enforce tax laws in routine cases, prioritizing taxpayer data security.
• Prioritize accounts in collection status using established selection criteria and manage assigned caseload.
• Prepare and submit required reports with guidance.
• Assist taxpayers including providing basic assistance and referring to the MyDORWAY portal, processing Business Tax Applications, filing basic returns, and adjusting/issuing assessments and liens.
• Assist with inspections of Sales, COD, and Admissions licenses; write violations to ensure compliance.
• Develop, update, and review section procedures.

Skills

Organized

Detail-oriented

Critical thinking

Problem solving

Fast-paced environment

Process improvement

Case management systems

Education

Bachelor's degree in a related field

Associate's degree in business-related field

Tools

MyDORWAY

Job description

Who We Are

At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, training plans, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees see how their work contributes to the SCDOR’s success—by collecting 95% of South Carolina’s general fund, our team serves with purpose and impacts the success of our community.

Job Responsibilities

At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, training plans, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees see how their work contributes to the SCDOR’s success—by collecting 95% of South Carolina’s general fund, our team serves with purpose and impacts the success of our community.

We Are Looking For Teammates Who Are

• Organized, detail-oriented, and capable of independently prioritizing tasks
• Critical thinkers who enjoy solving problems
• Ready to thrive in a fast-paced environment
• Innovative with an eye for process improvement ideas
• Comfortable using modernized computer systems to manage a case load and take collection actions

What You Will Do

Primary Job Duties Include

• Collecting/resolving debt and enforcing tax laws in routine cases through research and taxpayer contact/follow-up, with a focus on the security of taxpayer data
• Assisting in prioritizing accounts in collection status by managing assigned case load and determining urgency using established selection criteria
• Preparing/submitting required reports, with guidance
• Assisting in providing taxpayer assistance to include:
  • Providing basic assistance and referring taxpayers to use our free online tax portal (MyDORWAY)
  • Processing Business Tax Applications
  • Filing basic returns (current and delinquent)
  • Adjusting/issuing assessments and liens
• Assisting in performing inspections of Sales, Coin Operated Device (COD), and Admissions licenses
• Assisting with writing violations to ensure compliance with tax laws and regulations
• Developing, updating, and reviewing section procedures

Minimum and Additional Requirements

• A bachelor's degree in a related field OR
• An associate's degree in a business-related field and relevant work experience OR
• Relevant experience or education may be substituted on a year-for-year basis with an approved equivalence by the Division of State Human Resources (DSHR)

Additional Requirements

• Valid driver’s license and reliable transportation required for field work. (Mileage reimbursement provided)

Academic degrees must be from an accredited institution of higher learning. College transcript required for consideration, where appropriate. Transcripts may be attached to the application or emailed to [e-mail].

Examples of common business or related degrees include accounting, advertising, criminal justice, economics, entrepreneurship, finance, health care management, hospitality management, human resources, information technology management, marketing, organizational leadership, public relations, taxation, etc.

Preferred Qualifications

• Bachelor’s degree in a business-related field
• Strong organizational and web-based computer skills
• Customer Service experience
• Maintain consistent work performance under pressure
• Accounting experience

Additional Comments

• EEO: The SCDOR is committed to providing equal employment opportunities to all and does not discriminate on the basis of age, race, color, religion, sex, national origin, disability, and pregnancy, childbirth, or related medical conditions, including lactation.
• Training: Revenue Officers will participate in an onboarding program to ensure they have the knowledge and skills to successfully perform their job.
• Hours: Flexible hours may be available from 7:00 a.m. – 6:00 p.m., Monday – Friday (37.5 hours per week).
• Telework schedule: This position may be eligible to work remotely up to two days per week after one year of employment with SCDOR.
• Career development: This position is part of an SCDOR Training Plan, which provides learning opportunities that support career growth.
• Retirement: This position falls under the Police Officers Retirement System
• Target Hire Date: 12/17/2026
• Office location: This position is located in Beaufort, but we also have Revenue Officer opportunities currently available in Columbia, Rock Hill, and Florence. If you are interested in another location, you must submit a separate application.

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note

The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.