Revenue Manager

CTDI; West Chester (Chester County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Weekly pay every Thursday

Monthly Incentive Bonus

Positive, team-oriented, inclusive工作环境

Health insurance

Vision insurance

401(k)

Life insurance

Disability insurance

Employee assistance program

Flexible spending account

Job summary

CTDI is seeking a Revenue Manager in the United States to lead billing and revenue management for the Cable & Business division, ensuring billing accuracy, timeliness, and consistency across customer engagements.

You will collaborate with Finance, Operations, Sales, and other cross-functional teams to identify revenue risks, improve processes, and ensure proper revenue recognition in line with policy, while delivering reporting to leadership.

Qualifications

• 3+ years of progressive experience in billing, revenue management, finance, accounting, or related field.
• Experience managing or supporting billing processes in a complex operating environment.
• Strong analytical and problem-solving skills with attention to detail and accuracy.
• Experience working with ERP, billing, or financial systems.
• Strong understanding of financial and accounting principles related to revenue and billing.
• Ability to analyze large amounts of operational and financial data and communicate key findings.
• Demonstrated ability to improve processes and work across multiple functional teams.
• Strong organizational skills with the ability to manage competing priorities and deadlines.
• Excellent written and verbal communication skills.
• Advanced Microsoft Excel and Microsoft Office skills.
• Demonstrated ability to build strong working relationships across Finance, Operations, Sales, and other functions.

Responsibilities

• Lead billing and revenue management activities for the Cable & Business division.
• Oversee billing processes, including invoice generation, billing schedules, billing accuracy, and timely completion of customer invoicing.
• Monitor and resolve billing discrepancies, customer billing issues, and other revenue-related exceptions.
• Partner with Finance and Operations to ensure billing accurately reflects customer agreements and operational activity.
• Review customer contracts, pricing arrangements, and billing requirements to ensure appropriate setup and execution.
• Develop and monitor billing and revenue metrics to identify trends, risks, and opportunities for improvement.
• Support month-end and quarter-end close activities related to billing and revenue, including reconciliations and variance analysis.
• Work with Finance to support accurate revenue recognition in accordance with company policies and applicable accounting requirements.
• Establish and maintain consistent billing processes, procedures, documentation, and controls across the division.
• Identify opportunities to automate and streamline billing processes, reduce manual activity, and improve accuracy and efficiency.
• Partner with cross-functional teams to resolve systemic billing issues and implement corrective actions.
• Provide reporting and analysis on billing performance, revenue trends, outstanding issues, and key risks to divisional leadership.
• Support forecasting and financial analysis related to revenue and billing.
• Serve as a primary point of contact for significant billing issues and coordinate resolution across the appropriate teams.
• Provide leadership, direction, and support to employees involved in billing activities.
• Support internal and external audit requests related to billing and revenue.
• Perform other duties as assigned.

Skills

Billing expertise

Revenue management

Finance background

Accounting knowledge

Strong analytical skills

ERP systems experience

Billing/system implementation

Cross-functional collaboration

Attention to detail

Education

Bachelor’s degree in Accounting, Finance, Business, or related field

Tools

ERP systems

Billing software

Job description

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

The Revenue Manager is responsible for leading billing and revenue management activities for the Cable & Business division, with a focus on billing accuracy, timeliness, process consistency, and issue resolution. This role partners closely with Finance, Operations, Sales, and other cross-functional teams to identify revenue and billing risks, improve processes, support accurate financial reporting, and ensure customer billing requirements are met.

Responsibilities

• Lead billing and revenue management activities for the Cable & Business division.
• Oversee billing processes, including invoice generation, billing schedules, billing accuracy, and timely completion of customer invoicing.
• Monitor and resolve billing discrepancies, customer billing issues, and other revenue-related exceptions.
• Partner with Finance and Operations to ensure billing accurately reflects customer agreements and operational activity.
• Review customer contracts, pricing arrangements, and billing requirements to ensure appropriate setup and execution.
• Develop and monitor billing and revenue metrics to identify trends, risks, and opportunities for improvement.
• Support month-end and quarter-end close activities related to billing and revenue, including reconciliations and variance analysis.
• Work with Finance to support accurate revenue recognition in accordance with company policies and applicable accounting requirements.
• Establish and maintain consistent billing processes, procedures, documentation, and controls across the division.
• Identify opportunities to automate and streamline billing processes, reduce manual activity, and improve accuracy and efficiency.
• Partner with cross-functional teams to resolve systemic billing issues and implement corrective actions.
• Provide reporting and analysis on billing performance, revenue trends, outstanding issues, and key risks to divisional leadership.
• Support forecasting and financial analysis related to revenue and billing.
• Serve as a primary point of contact for significant billing issues and coordinate resolution across the appropriate teams.
• Provide leadership, direction, and support to employees involved in billing activities.
• Support internal and external audit requests related to billing and revenue.
• Perform other duties as assigned.

Required Skills and Experience

• 3+ years of progressive experience in billing, revenue management, finance, accounting, or a related field.
• Experience managing or supporting billing processes in a complex operating environment.
• Strong analytical and problem-solving skills with attention to detail and accuracy.
• Experience working with ERP, billing, or financial systems.
• Strong understanding of financial and accounting principles related to revenue and billing.
• Ability to analyze large amounts of operational and financial data and communicate key findings.
• Demonstrated ability to improve processes and work across multiple functional teams.
• Strong organizational skills with the ability to manage competing priorities and deadlines.
• Excellent written and verbal communication skills.
• Advanced Microsoft Excel and Microsoft Office skills.
• Demonstrated ability to build strong working relationships across Finance, Operations, Sales, and other functions.

Preferred Skills and Experience

• Experience in a high-volume distribution, manufacturing, technical services, repair, or forward/reverse logistics environment.
• Experience with revenue recognition concepts.
• Experience supporting multiple customers, business units, or operating locations.
• Experience with process improvement, automation, or billing-system implementations.
• Previous experience providing leadership or direction to a billing or finance team.

Education Requirements

• Bachelor’s degree in Accounting, Finance, Business, or a related field.

You will love working in our family-oriented company! When you join our family, you will enjoy perks such as:

• Weekly pay every Thursday
• Monthly Incentive Bonus
• Positive, team-oriented, inclusive workplace
• Health insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account

Work Authorization

• United States (Required)
• Must be 18 years of age

This position does not qualify for visa sponsorship.

As part of our hiring process, we may use automated decision tools to assist in evaluating candidate qualifications, skills, and experience against job requirements. These tools are designed to support—not replace—human judgment. Final hiring decisions are made by our hiring team. We are committed to equal employment opportunity and regularly review our hiring processes, including automated tools, to support fairness and reduce the risk of unintended bias. You may request an alternative evaluation method or accommodation by contacting [e-mail] .

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.