Revenue Manager

Optimum; New York (NY); On-site; USD 102,000 - 125,000; Full time

Job summary

A telecommunications company is seeking a Manager Revenue Assurance to ensure the accuracy of customer billing and prevent revenue loss. This role involves developing revenue assurance processes, performing audits, and ensuring compliance with policies. Ideal candidates will have 7+ years of experience in financial roles, strong analytical skills, and familiarity with billing systems. A bachelor's degree in a relevant field is required, and experience in telecom is preferred. This position offers a competitive salary and is full-time based in New York.

Qualifications

• 7+ years of experience in revenue assurance, financial analysis, or audit roles.
• Strong understanding of billing systems and revenue recognition principles.
• Experience with ERP systems and data analysis tools.

Responsibilities

• Develop and manage revenue assurance processes for B2C and B2B.
• Monitor the end-to-end revenue lifecycle and identify risks.
• Collaborate with billing and IT departments to ensure data integrity.

Skills

Analytical mindset

Problem-solving abilities

Communication skills

Project management

Education

Bachelor's degree in Finance, Accounting, Business, or related field

Master’s degree or relevant certification (CPA, CISA, CRMA)

Tools

SQL

Excel

Power BI

SAP

Oracle

Job description

Manager Revenue Assurance

Job Title: Manager Revenue Assurance

Base pay range

$102,000.00/yr - $125,000.00/yr

Job Summary

The Revenue Assurance Manager is responsible for identifying, preventing, and correcting revenue leakage across the organization. This role ensures that all services provided to customers are accurately billed, collected, and reported. Working closely with Customer Experience Operations (CXO), Finance, Technology, and Sales teams, the Revenue Assurance Manager will implement controls, monitor financial metrics, and analyze processes to safeguard the company’s revenue.

Key Responsibilities

• Develop and manage revenue assurance processes to ensure accuracy and completeness of revenue across all products and services (TV, internet, mobile) for B2C and B2B.
• Monitor the end-to-end revenue lifecycle—from customer acquisition and service provisioning to billing, collections, and disconnection.
• Identify revenue leakage risks and perform root cause analyses for discrepancies.
• Collaborate with billing and IT departments to validate data integrity and system configurations.
• Design and maintain reporting tools to track key revenue indicators and anomalies.
• Conduct audits on billing systems, customer accounts, service activations, and promotions.
• Recommend and implement corrective actions or process improvements to eliminate inefficiencies or losses.
• Monitor compliance with regulatory and internal policies related to billing and revenue reporting.
• Train and guide internal teams on revenue assurance best practices and control measures.

Qualifications

• Bachelor's degree in Finance, Accounting, Business, Information Systems, or a related field.
• Master’s degree or relevant certification such as CPA, CISA, or CRMA is a plus.
• 7+ years of experience in revenue assurance, financial analysis, or audit roles, preferably within the cable, telecom, or subscription-based industry.
• Strong understanding of billing systems, CRM platforms, and revenue recognition principles.
• Experience with ERP systems (e.g., SAP, Oracle) and data analysis tools (e.g., SQL, Excel, Power BI).
• Familiarity with telecommunications operations and service provisioning flows is highly preferred.

Key Skills

• Analytical mindset with strong attention to detail.
• Excellent problem-solving and investigative abilities.
• Ability to interpret large data sets and communicate actionable insights.
• Strong communication and cross-functional collaboration skills.
• Project management and process improvement experience.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Finance, Analyst, and Accounting/Auditing
• Broadcast Media Production and Distribution