Revenue Management Promotions Coordinator — Hybrid

CARNIVAL CRUISE LINES; Miami (FL); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Job summary

Carnival Cruise Line is seeking a Revenue Management Operations Coordinator to set up pricing programs and promotions within the pricing system. You will coordinate, communicate, and troubleshoot these programs, working closely with the Revenue Management team and internal partners to execute pricing initiatives across all channels.

This role requires an associate degree minimum (bachelor’s preferred) and at least two years in a contact center-related role.

Qualifications

• Associates degree minimum; BA preferred.
• Minimum 2 years of experience in a contact center-related role/CCL experience.
• Strong understanding of Carnival's pricing and reservation systems.
• Excellent oral and written communication skills; ability to multitask and manage changing priorities.

Responsibilities

• Enter all offers, pricing programs, and promotional pricing into the pricing system.
• Ensure offers, promotional pricing, and merchandising attributes are correctly set up and displayed across all booking channels.
• Troubleshoot issues related to offers and pricing within internal reservation systems and communicate findings.
• Collaborate with Marketing, Sales, and Casino teams to execute pricing programs and promotions.
• Communicate pricing program details to internal partners.
• Support the Contact Center with questions and troubleshooting issues related to pricing programs and promotions.
• Collaborate with Revenue Management team to support all setup and pricing management activities.

Skills

MS Office

Oral & written communication

Multitasking

Time management

Education

Associates Degree

BA preferred

Stage Associate's Degree

Tools

Navigator

carnival.com

GoCCL.com

Job description

Carnival Cruise Line is seeking a Revenue Management Operations Coordinator to set up pricing programs and promotions within the pricing system. You will coordinate, communicate, and troubleshoot these programs, working closely with the Revenue Management team and internal partners to execute pricing initiatives across all channels.

This role requires an associate degree minimum (bachelor’s preferred) and at least two years in a contact center-related role.