Analyst, Revenue Management Operations

Royal Caribbean Cruises Ltd; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Royal Caribbean Group is seeking a full-time Revenue Management Operations Analyst to implement pricing programs for the Celebrity brand. The role works with the Promotions Strategy team and Revenue Management Product Teams to ensure pricing is accurately reflected in the reservation system.

The position is onsite in Miami, FL, with responsibilities spanning AS400 pricing, BRMS configurations, and cross-functional reporting to support extensive capacity growth.

Qualifications

• Associates degree or equivalent from two-year college or technical school, or 3–5 years related experience.
• Strong technical skills including proficiency in Excel and Hyperion.
• Extensive knowledge of the AS400 system is preferred.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area and volume.
• Experience with defining pricing and promotions in revenue management is advantageous.

Responsibilities

• Create strategic and tactical price programs and promotions in AS400 and BRMS for global markets and multiple currencies.
• Prepare option code requests and collaborate with Accounting and Trade Support to create codes in AS400 and BRMS.
• Produce push reports and ad-hoc pricing reports; serve as technical point of contact for pricing programs in AS400.
• Manage administration of off-tariff price programs (e.g., cruise certificates, seminars).
• Prepare revenue, sales, and hotel operations reports; shipwide data distribution for promotions.
• Develop new pricing for deployment; initiate rates in all currencies; research and pilot cost-effective improvements.

Skills

Excel

Hyperion

AS400 knowledge

Financial calculations

Analytical thinking

Education

Associate degree or equivalent

Tools

BRMS

AS400 system

Job description

Analyst, Revenue Management Operations

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

The Royal Caribbean Group’s Revenue Management Team has an exciting career opportunity for a full time Revenue Management Operations Analyst to the Revenue Operations Manager.

The position is onsite and based in Miami, FL.

The position is also not eligible for work authorization sponsorship.

Position Summary:

Responsible for the technical implementation of price programs for the Celebrity brand. Works directly with the Promotions Strategy team, Revenue Management Product Teams in the design and development of pricing programs and ensures pricing is effectively and correctly reflected in the reservation system (i.e., AS 400). Manages pricing in the AS 400 by driving for efficiency and technical solutions to end user problems and need that will increase productivity while expanding to meet the demands of extensive capacity growth for the brand.

Essential Duties and Responsibilities:

• In conjunction with Revenue Management domestic and global product teams, responsible for the creation of strategic and tactical price programs & promotions in the AS400 reservation system and Business Rules Management System (BRMS) for global markets and in multiple currencies.
• Prepares option code requests and works with Accounting and Trade Support Operations team to create codes in the AS400 system and BRMS.
• Prepares push reports and ad-hoc reporting for pricing and promotions. Acts as a primary technical point of contact for pricing programs in the AS 400.
• Manages the administration of off-tariff price programs such as cruise certificates, seminar at sea, net rate programs.
• Prepares reporting for Revenue Management, Sales, Hotel Ops, global markets such as one stop reports, qualified promo guest data to ships, etc.
• Prepares new pricing for Deployment process and opens rates in all currencies Research, pilots, implements, and evaluates cost-effective ways to improve the efficiency of entering price programs and promotions in order to better lead the industry in Revenue Management.
• Supports revenue teams in Pricing & Promotions system. Performs other duties as required.

Qualifications, Knowledge and Skills:

• Associates degree or equivalent from two-year College or technical school; or three to five years related experience and/or training; or equivalent combination of education and experience.
• Strong technical skills including proficiency in Excel & Hyperion.
• Extensive knowledge of the AS400, preferred
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, and volume.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Responsible for promotion creation and maintenance impacting the brand's annual net revenue stream of over $2.6 Billion.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Groupand each of its subsidiaries prohibit and will not tolerate discrimination or harassment.