Revenue & Guest Experience Lead

Taney County Partnership; Branson (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Fritz's Adventure in Branson, MO is seeking a Revenue Team Lead to oversee daily revenue center operations across Admissions, Retail, and Food & Beverage. The role emphasizes cash handling, POS proficiency, and delivering exceptional guest service while achieving sales targets.

The leader will train and guide frontline staff, coordinate schedules, and ensure compliance with safety and financial controls. This is a full-time, indoor/outdoor role requiring teamwork and adaptability.

Qualifications

• Strong understanding of POS systems, cash handling, and retail/food & beverage best practices.
• Excellent leadership, communication, and problem-solving skills.
• Demonstrated ability to multitask in a fast-paced, guest-facing environment.
• Strong attention to detail and accountability for financial accuracy.
• Must be comfortable working indoors and outdoors in varying weather conditions.
• CPR/First Aid certification preferred (or ability to obtain).
• Must be 18 years or older.

Responsibilities

• Supervise day-to-day operations across Admissions, Retail, Food & Beverage, and ancillary sales.
• Ensure cash handling, inventory control, and policy adherence.
• Manage staffing schedules, task assignments, and breaks.
• Maintain POS systems and payment processes.
• Coach and develop frontline team to achieve sales goals.
• Lead pre-shift briefings and communicate priorities.
• Perform duties to support Fritz's Adventure operations.

Skills

POS systems

Cash handling

Leadership

Communication

Problem-solving

Multitasking

Attention to detail

Team development

Job description

Fritz's Adventure in Branson, MO is seeking a Revenue Team Lead to oversee daily revenue center operations across Admissions, Retail, and Food & Beverage. The role emphasizes cash handling, POS proficiency, and delivering exceptional guest service while achieving sales targets.

The leader will train and guide frontline staff, coordinate schedules, and ensure compliance with safety and financial controls. This is a full-time, indoor/outdoor role requiring teamwork and adaptability.