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Thrive is seeking a Sales Training Delivery Manager to own onboarding, training design, content lifecycle, launch enablement, and certification administration for the sales organization.
You will design blended learning grounded in adult learning theory, collaborate with leadership and SMEs, and manage LMS administration to ensure rapid ramp and ongoing readiness.
Thrive delivers upon the promise of technology by enabling our clients’ digital transformation journeys with best practices on an AI, cybersecurity and cloud focused NextGen managed services platform.
Thrive’s culture is powered by diverse talent, big ideas, and a customer-first mindset—and it’s what truly sets us apart. Thrive is built for people who want more than a weekday routine. If you’re hungry to grow, eager to tackle new challenges and ready to drive real impact in a rapidly expanding environment, then welcome to THRIVE!
Reporting to the Vice President of Revenue Enablement, the Sales Training Delivery Manager owns delivery: getting every new, acquired, established, and manager-level seller through the programs the enablement system defines, cohort by cohort.
This is the seat that stands in front of the room. It leverages expertise in adult learning theory, instructional design, and training program management to build and run the sessions, cohorts, and certifications that upskill and reskill the sales organization through blended learning: eLearning, job aids, and instructor-led programs. It works collaboratively with leadership and subject matter experts to ensure that valuable, relevant learning content is created and delivered in a timely and easily accessible way.
The role empowers the team to deliver on our promises: reduce ramp time for sales professionals, create a streamlined and consistent approach to messaging, selling, and managing, sustain learning through a culture of growth mindset and peer coaching, and make learning visible and accessible to all.
Runs the new-hire ramp cohort by cohort. Owns the onboarding calendar end to end (scheduling, sequencing, and delivery) so every new and acquired seller reaches the readiness milestones the VP’s strategy defines, on time. Partners with sales leadership to confirm each cohort is ready to carry quota at the end of the ramp window.
Builds and delivers the actual sessions. Designs blended learning activities grounded in adult learning theory that are valuable, relevant, and engaging, and facilitates them in the room and virtually. Cross-trains subject matter experts to deliver learning content effectively and consistently, so delivery scales beyond one facilitator.
Creates, curates, and retires the collateral reps use in the field, such as playbooks, job aids, and course materials. Partners with internal and industry subject matter experts to curate content that upskills technical and interpersonal competencies. Evaluates learning programming continuously, ensuring content is current and aligned with firmwide initiatives, product and solution offerings, and modern selling techniques. Retires what is stale.
Gets the field ready for each product or pricing change. Translates launch inputs from Product Marketing and Product into field-ready training, delivers it on the enablement calendar, and confirms every rep in scope is ready before launch day.
Schedules, scores, and chases completion. Runs the logistics of the competency and certification framework defined by the VP: booking assessments, tracking completion, following up on stragglers, and reporting readiness status to sales leadership.