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JustPark seeks a senior Enablement Lead to own onboarding for all US commercial roles and the North American marketing function. You will build ramp plans, certification standards, and a scalable coaching system to drive rapid productivity and credible product knowledge across a merged platform.
This role is remote in the US with regular Dallas travel. You will collaborate with team leads to design continuous training, create a self-serve library, and measure impact with Salesforce and Gong
JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers. From venues and councils to private driveways, our platform makes it simple for drivers to find, book, and pay for parking-while empowering our operating partners to deliver exceptional parking experiences.
We are two trailblazing companies become one. ParkHub revolutionized event parking in the US, optimizing venue operations for a smoother, stress-free experience. JustPark transformed parking in the UK, turning the hunt for a spot into a simple, seamless task. Together we offer a full-service, frictionless parking solution for both businesses and consumers.
This is the first dedicated enablement seat in our US commercial organization. Today onboarding happens role by role, run by whoever has capacity, and training is largely whatever a manager makes time for. You are here to replace that with something deliberate.
You will own onboarding for every commercial role in the US - BDRs, Account Executives, Account Managers and Associate Account Managers, and our North American Marketing team - working hand in hand with each team lead rather than around them. You will build the continuous training that keeps those teams sharp after week four, and the product education that keeps them credible across a product set spanning event-day venue operations and everyday parking. Marketing is in scope too, though it looks different there: product and competitive education, and closing the gap between what we publish and what reps actually say in the room.
On coaching, the line is deliberate. Managers coach their own reps - we are not creating a second reporting line into that. Your job is to build the coaching system managers use: frameworks, call review standards, the certification bar, scorecards. Then you coach the managers on how to use it. When you work with a rep directly, it is through certification or a specific gap a manager asked you to close, not a standing one-to-one.
You report to the VP of Revenue Operations and will not carry a team. You will carry a mandate wider than one person lands at once, so your first conversation with your VP is about sequence: what gets built first and what waits. This role is remote within the US, with regular travel to our Dallas-Fort Worth hub - onboarding cohorts and manager coaching land better in the room.
Onboarding
Continuous training and product education
Coach the coaches, and measure it
Who thrives here
We hire for four things across the commercial team. In this role you model them and build them into everyone else.