Revenue-Driven Line Cook - Remote-First Syracuse

Energy Innovation Corp; City of Syracuse (NY); On-site; USD 59,000 - 79,000; Full time

Benefits offered by this job

Remote-first flexibility

Parental leave

Stipend for tools and courses

Job summary

Merck in Syracuse, NY is seeking a Line Cook to drive results in a fast-paced kitchen. This mid-level role rewards 3 years of hands-on cooking with a focus on quality, consistency, and guest satisfaction.

You will collaborate with cross-functional teams, navigate fast-moving ambiguity, and help ship great meals to Syracuse guests. The position supports remote-first flexibility on certain tasks and includes a parental leave stipend for tools and courses.

Qualifications

• 4+ years building trust the slow, unglamorous way.
• Experience supporting cross-functional teams in a mid-level capacity.
• A NY sensibility, or genuine curiosity about this market.
• Working knowledge of Revenue Management alongside transferable Guest Relations chops.

Responsibilities

• Resolve customer concerns with patience and a focus on outcomes.
• Turn 4 of pattern recognition into faster general calls.
• Make peace with fast-moving ambiguity and ship anyway.
• Partner sideways with teams who rarely sit in the same room.
• Question the brief when the brief doesn't match reality.
• Use Opera PMS to streamline routine tasks and free up capacity.
• Close the loop on every Syracuse request you touch.

Skills

Guest relations

Revenue management

Cross-functional collaboration

NY market knowledge

Education

High school diploma or equivalent

Tools

Opera PMS

Job description

Merck in Syracuse, NY is seeking a Line Cook to drive results in a fast-paced kitchen. This mid-level role rewards 3 years of hands-on cooking with a focus on quality, consistency, and guest satisfaction.

You will collaborate with cross-functional teams, navigate fast-moving ambiguity, and help ship great meals to Syracuse guests. The position supports remote-first flexibility on certain tasks and includes a parental leave stipend for tools and courses.