Revenue Cycle Support Specialist

Us Oncology Inc; Antioch (CA); On-site; USD 33,000 - 44,000; Full time

Job summary

Us Oncology Inc. in Antioch, CA seeks a Revenue Cycle Support Specialist to assist the Authorizations Team and handle assigned duties in a clinic setting. The role involves processing referrals, follow-ups, emails, faxes, and portal submissions, plus printing EOBs and mailing secondary claims.

You'll support the payment and admin units, manage interoffice mail, and participate in large projects as needed. Prior medical office experience is preferred; HS diploma required.

Qualifications

• High School diploma or equivalent.
• 1 year medical office experience preferred.

Responsibilities

• Supports the Authorizations Team by assisting in follow-up, processing correspondences, and updating referrals.
• Supports the charge unit by mailing secondary claims and printing required EOBs.
• Support the payment unit by scanning EOBs and handling documents.
• Help Admin building with interoffice mail, postage, and courier coordination.
• Assist Revenue Cycle with mail distribution and AR follow-up routing.
• Answer/routing incoming calls for the RCM team.
• Print medical records for primary claim submissions.
• Process returned mail statements.
• Assist large projects and provide general support as needed.
• Document insurance refunds and audit requests as required.
• Open daily mail and separate insurance & patient payments.
• Batch and send EOBs/checks to lockbox; coordinate with Finance.
• Support front desk by answering calls and opening the door.
• Stock mail room daily and flag accounts for returned mail.

Education

High School diploma or equivalent

Job description

Us Oncology Inc. in Antioch, CA seeks a Revenue Cycle Support Specialist to assist the Authorizations Team and handle assigned duties in a clinic setting. The role involves processing referrals, follow-ups, emails, faxes, and portal submissions, plus printing EOBs and mailing secondary claims.

You'll support the payment and admin units, manage interoffice mail, and participate in large projects as needed. Prior medical office experience is preferred; HS diploma required.