Revenue Cycle Supervisor — Hybrid Lead (Preauthorization)

Commonwealth of VA Careers; Charlottesville (VA); Hybrid; USD 48,000 - 97,000; Full time

Benefits offered by this job

Comprehensive Benefits Package: Health

Paid Time Off

Retirement Savings

Health Savings Plans

Certification and education support

Generous Paid Time Off

Job summary

UVA Health is seeking a Revenue Cycle Supervisor to lead a 19-person team across infusion services, overseeing preauthorization and financial clearance activities to ensure timely patient access and organizational performance.

You will coach staff, monitor performance, and collaborate with clinical, operational, and payer partners to streamline workflows, maintain quality standards, and drive improvements in revenue cycle operations within a hybrid work environment.

Qualifications

• Education: High School Graduate or Equivalent required. Bachelor’s degree is preferred.
• Experience: 3 years of relevant experience required. Supervisory experience preferred.
• Working knowledge of medical provider billing systems including CPT/HCPCS/ICD-9-10 and modifiers; thorough knowledge of third party billing and reimbursement.

Responsibilities

• Lead, coach, and develop a team of 19 revenue cycle professionals performing preauthorization and financial clearance activities.
• Manage staffing, productivity, quality metrics, and service levels to achieve targets.
• Serve as first point of contact for escalations, patient concerns, and complex authorization issues.
• Monitor queues and workflows to ensure timely financial clearance.
• Partner with clinical teams and payers to resolve barriers to patient access.
• Create, update, and maintain standard work, policies, and procedures.
• Provide ongoing feedback and development opportunities to staff.
• Drive continuous improvement through data analysis, reporting, and process optimization.
• Ensure compliance with payer requirements and organizational policies.

Skills

People leadership

Leadership

Problem-solving

Operational excellence

Education

High School diploma or equivalent

Bachelor’s degree preferred

Tools

Epic

Job description

UVA Health is seeking a Revenue Cycle Supervisor to lead a 19-person team across infusion services, overseeing preauthorization and financial clearance activities to ensure timely patient access and organizational performance.

You will coach staff, monitor performance, and collaborate with clinical, operational, and payer partners to streamline workflows, maintain quality standards, and drive improvements in revenue cycle operations within a hybrid work environment.