Revenue Cycle Sr Finan Counsel

105 Unity Hospital of Rochester; United States; On-site; USD 30,000 - 37,000; Full time

Job summary

Rochester Regional Health is seeking a Revenue Cycle Sr Finan Counsel to lead the financial counseling initiative at the Riedman Campus in Rochester, NY. You will implement, monitor, and report the program, coordinating with departments to streamline efforts and improve collections.

The role requires 5+ years in medical billing or registration and a bachelor’s degree in accounting or equivalent healthcare experience. Full-time, 40 hours weekly, daytime schedule.

Qualifications

• Minimum of five years medical billing or registration experience.
• Bachelor's degree in accounting or equivalent experience preferred.
• Experience in healthcare financial counseling is preferred.

Responsibilities

• Develop a standard financial counseling implementation plan with training and reporting.
• Create policies and procedures for the financial counseling program.
• Provide training and support to Unity staff as identified.
• Initiate contact with patients regarding self-pay balances and explain financial responsibility.
• Identify patients who may qualify for Medicaid and other programs.
• Identify payment methods and set up payment plans when possible.
• Meet annual collection goals and monitor progress.

Skills

Medical billing

Registration experience

Financial counseling

Education

Bachelor's Degree in Accounting or equivalent extensive experience in the health care field

Job description

Job Title: Revenue Cycle Sr Finan Counsel. Department: Financial Assistance Location: Riedman Campus, 100 Kings Highway, Rochester NY 14617 Hours Per Week: 40 Schedule: Full-Time, Day-Shift, Monday to Friday, (8 am -4:30 pm)

Position Summary

Under the direct supervision of the Revenue Cycle Director implements, monitors, and reports the financial counseling initiative for the health system.

Key Responsibilities

• Develop a standard financial counseling implementation plan to include, equipment, training, forms, and reports.
• Develop financial counseling policies and procedures including overall health system, standard, and department specific (as needed).
• Develop a standard financial counseling training program.
• Provide training and support to Unity staff as identified.
• Initiate contact with the patient/responsible party prior to or at the time of service when self pay balances are due and inform them of their financial responsibility.
• Identify individuals requiring financial counseling.
• Determine the most appropriate method of payment and when possible, collect payment in full or establish a payment plan.
• Assess patient financial information to identify those who may qualify for Medicaid, Family Health Plus, Child Health Plus and/or the Financial Assistance Program.
• Complete appropriate applications and referrals.
• Identify additional areas of opportunity to increase POS collections.
• Develop a process to reduce bad debts through collection of outstanding receivables.
• Meet annual collection goals.
• Develop a routine schedule of department meetings including minutes of items discussed, resolved, and outstanding; monitoring the necessary follow up.
• Work with the Departments, Financial Counselors, Medicaid Liaisons, Business Office staff, and Financial Services to assure a streamlined and coordinated effort.
• Identify and report revenue cycle opportunities to the Revenue Cycle Director.
• Perform other related administrative and operational duties as may be assigned.

Desired Attributes

Bachelors Degree in Accounting or equivalent extensive experience in the health care field preferred.

Minimum Qualifications

Minimum of five years medical billing or registration experience, and/or equivalent education, preferred.

Required Licensure/Certification Skills

None.

Physical Requirements

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

Pay Range

$21.50 - $26.50

CITY: Rochester POSTAL CODE: 14617 The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Equal Opportunity Employer

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

About Rochester Regional Health

Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. The system includes nine hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. Its vision is to lead the evolution of healthcare to enable every member of the communities it serves to enjoy a better, healthier life.