Revenue Cycle Specialist - Patient Billing & Collections

Deltahospital; Delta (CO); Hybride; USD 25 000 - 36 000; Temps partiel

Résumé du poste

Delta Health in Delta County is seeking a part-time Revenue Cycle Representative to perform front-end and back-end billing tasks, handle patient inquiries, posting of payments, and account reconciliation. The role supports timely reimbursement and patient satisfaction within a county-wide healthcare system.

The ideal candidate will have knowledge of healthcare billing, payer requirements, and patient financial services, with 1–2 years of revenue cycle experience and strong customer service

Qualifications

• High school diploma or equivalent required; associate degree in business, accounting, or healthcare administration preferred.
• One to two years of healthcare revenue cycle experience preferred, including billing, collections, or payment posting.
• Working knowledge of medical billing, insurance claims, payer contracts, EOBs, ERA processing, and CPT/ICD-10 coding.
• Knowledge of HIPAA and FDCPA regulations.

Responsabilités

• Respond to patient and guarantor inquiries regarding billing, account balances, insurance payments, and payment arrangements.
• Review patient accounts, research discrepancies, and resolve billing and payment issues.
• Accurately post patient and insurance payments, adjustments, refunds, and transfers.
• Review and resolve credit balances, unapplied payments, underpayments, and missing remittances.
• Establish and maintain patient payment plans in accordance with organizational policies.
• Perform daily cash balancing, account reconciliation, and assist with month-end reporting.
• Serve as a liaison with external collection vendors, including early-out and bad debt agencies.
• Collaborate with registration, coding, billing, and collections teams to resolve account issues.
• Maintain accurate account documentation and ensure compliance with HIPAA, FDCPA, and organizational policies.
• Support revenue cycle improvement initiatives to enhance cash flow, efficiency, and patient satisfaction.

Connaissances

Customer service

Communication

Interpersonal skills

Attention to detail

Problem-solving

Multi-tasking

Formation

High school diploma or equivalent

Associate degree in business, accounting, or healthcare administration preferred

Outils

Microsoft Office

EHR / billing systems

Description du poste

Delta Health in Delta County is seeking a part-time Revenue Cycle Representative to perform front-end and back-end billing tasks, handle patient inquiries, posting of payments, and account reconciliation. The role supports timely reimbursement and patient satisfaction within a county-wide healthcare system.

The ideal candidate will have knowledge of healthcare billing, payer requirements, and patient financial services, with 1–2 years of revenue cycle experience and strong customer service