Revenue Cycle Specialist II - Patient Billing & Collections

E.N.T. Specialty Partners; Irving (TX); Remoto; USD 36.000 - 60.000; Tempo pieno

Descrizione del lavoro

ENT Specialty Partners is seeking a remote Medical Billing Specialist to handle patient billing inquiries for multiple offices. You will perform data entry, post charges and payments, and provide reimbursement assistance while maintaining HIPAA standards. The role requires 3+ years in medical billing and excellent customer service.

This position allows work from home for applicants in TX, PA, MD, or VA. Strong communication skills, familiarity with EMR/EHR systems, and experience with eClinical

Competenze

• High School Diploma or equivalent.
• Understanding insurance remits and remark codes.
• Minimum 3 years in medical billing, claims processing and collections.
• Experience handling incoming patient calls for post-adjudicated claims for providers.
• Excellent customer service and timely information delivery.
• Bilingual English/Spanish preferred, but not required.
• Understanding of medical claims and terminology.
• Basic math skills and money transactions.
• Proficient with MS Office and data entry.
• Experience with EMR/EPM systems and eClinical Works Practice Management.
• Prior ENT specialty experience is a plus.

Mansioni

• Accurate data entry of information into the computer system.
• Provide reimbursement assistance to patients and superior customer service.
• Follow HIPAA guidelines and provide medical records as requested.
• Timely filing and billing of patient transactions.
• Handle incoming calls and triage billing inquiries.
• Take payments over the phone.
• Make outbound calls to discuss outstanding balances and payment options.
• Review patient balances and document actions taken.
• Post charges, payments, and adjustments in the EHR.
• Work independently or in a team to meet goals.
• Maintain confidentiality at all times.
• Perform other related duties as assigned.

Conoscenze

Customer service

Phone handling

Data entry

Medical billing

HIPAA compliance

Communication

Bilingual English/Spanish

MS Office

EMR/EPM systems

eClinical Works

Formazione

High School Diploma or equivalent

Strumenti

eClinical Works Practice Management

MS Office

EMR/EPM systems

Descrizione del lavoro

*THIS IS A REMOTE POSITION - FOR CANDIDATES RESIDING IN THESE STATES ONLY NEED APPLY:TEXAS, PENNSYLVANIA, MARYLAND, VIRGINIA*RESPONSIBILITY:Primarily responsible for handling all incoming patient billing inquiries for all ENT Specialty Partners offices and settling account balances. Is able to resolve claim issues by utilizing knowledge of company policies and procedures, medical coding, insurance reimbursement practices, and collection laws.POSITION RESPONSIBILITIES:Accurate data entry of information into the computer systemProvide reimbursement assistance to patients while providing superior customer service and respect to patients and their familiesFollow appropriate HIPAA guidelines provide medical records to primary care provider, insurance carriers, referred providers and patients per patient requestTimely and accurate filing and billing of all patient transactionsHandle incoming calls from patients and triage billing inquiries regarding outstanding balancesTake payments over the phoneMake outbound calls to patients / guarantors regarding outstanding balances and offer payment optionsReview patient account balances and determine that appropriate actions have been previously taken by billing, payment posting and AR follow upAnswer/respond to correspondence related to patient accountsPosting of charges, payments, adjustments and related activities in EHR.Work well individually or in a team environment accomplishing set goalsAbility to maintain confidentialityPerforms other related duties as assignedMINIMAL REQUIREMENTS:High School Diploma or equivalentUnderstanding insurance remits and remark codes (REQUIRED)Minimum 3 years recent experience in medical billing, claims processing and collectionsMinimum 3 years recent experience handling incoming patient calls for post adjudicated claims for providersExcellent customer service skills with an understanding of delivering information to a patient / customer in a timely mannerBilingual in English/Spanish preferred, but not requiredUnderstanding of medical claims and terminologyBasic math skills and accurately process money transactions (must be able to read & understand an EOB)Experience with office equipment: multi-functional printer/copier/fax, multi-line phone system, calculator, postage machine, and so onMust be proficient using the computer, data entry, and have above average typing skillsExperience with MS Office, EMR/EPM systemsExperience with eClinical Works Practice Management system preferredPrior experience with ENT specialty a plus