Revenue Cycle Senior Billing Specialist

Gentiva; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

National & Local Recognition Programs

Teammate Assistance Fund

Medical, Dental, Vision Insurance

Mileage Reimbursement

Paid Time Off + 7 Paid Holidays

Wellness Programs

Education Support & Tuition Assistance

CEUs

Life & Long-Term Disability Insurance

Voluntary Benefits

Job summary

Gentiva seeks a Revenue Cycle Senior Billing Specialist to support the Hospice Division, driving accurate and timely billing and collections across multiple branch locations within a defined region. You will navigate government and commercial payers, resolve claim denials, and mentor junior staff.

The role requires 3–5 years in hospice/home health billing, strong communication, and solid knowledge of CMS regulations and CPT/ICD-10 coding.

Qualifications

• 3–5 years of hospice or home health billing/reimbursement experience.
• Familiarity with CMS regulations, ICD-10, and CPT coding.
• Strong communication, organization, and customer service skills.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Homecare HomeBase experience a plus.

Responsibilities

• Process initial and rebill claims for all payer sources, including government and commercial payers
• Monitor billing reports and resolve errors to ensure timely submission
• Verify and reconcile invoices with accounts receivable records
• Respond to billing inquiries from branches, payers, and internal teams
• Act as backup during supervisor absences and mentor less experienced staff
• Prepare claim forms and supplemental documentation as required
• Review and respond to Explanation of Benefits (EOBs) and payer denials
• Collaborate with team members to resolve overdue accounts and prevent delays in payment
• Assist in training new hires and contribute to continuous process improvement

Skills

Hospice/home health billing experience

CMS regulations, ICD-10, CPT coding

Strong communication, organization, &客

Microsoft Office proficiency

Education

High school diploma or equivalent

Some college preferred

Tools

DDE

Waystar

E-solutions

Nthrive

Job description

Overview

Expand Access. Drive Accuracy. Empower Care.

We are seeking a highly motivated Revenue Cycle Senior Billing Specialist to support the Hospice Division by driving accurate and timely billing and collections. This role ensures clean claims processing for all payer types—including Medicare, Medicaid, commercial insurance, managed care, and private pay—across multiple branch locations within a defined region. The ideal candidate brings a strong foundation in hospice or home health billing, excels in communication and troubleshooting, and thrives in a fast-paced revenue cycle environment.

Key Responsibilities:

• Process initial and rebill claims for all payer sources, including government and commercial payers

• Monitor billing reports and resolve errors to ensure timely submission

• Verify and reconcile invoices with accounts receivable records

• Respond to billing inquiries from branches, payers, and internal teams

• Act as backup during supervisor absences and mentor less experienced staff

• Prepare claim forms and supplemental documentation as required

• Review and respond to Explanation of Benefits (EOBs) and payer denials

• Collaborate with team members to resolve overdue accounts and prevent delays in payment

• Assist in training new hires and contribute to continuous process improvement

About You

Requirements:

• High school diploma or equivalent required; some college preferred

• 3–5 years of hospice or home health billing/reimbursement experience

• Familiarity with CMS regulations, ICD-10, and CPT coding

• Working knowledge of billing platforms and clearinghouses such as DDE, Waystar, E-solutions, and Nthrive

• Strong communication, organization, and customer service skills

• Proficient in Microsoft Office (Excel, Word, Outlook)

• Homecare HomeBase experience a plus

Preferred Skills:

• Demonstrated ability to manage high volumes of detailed billing tasks

• Ability to analyze AR data and implement collection strategies

• Experience working within a multi-site or multi-state healthcare organization

• Knowledge of hospice documentation and billing compliance standards

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

• Competitive Pay

• 401(k) with Company Match

• Career Advancement Opportunities

• National & Local Recognition Programs

• Teammate Assistance Fund

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance

• Mileage Reimbursement or Fleet Vehicle Program

• Generous Paid Time Off + 7 Paid Holidays

• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)

• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)

• Free Continuing Education Units (CEUs)

• Company-paid Life & Long-Term Disability Insurance

• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Legalese

• This is a safety-sensitive position

• Employee must meet minimum requirements to be eligible for benefits

• Where applicable, employee must meet state specific requirements

• We are proud to be an EEO employer

• We maintain a drug-free workplace