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Piedmont Healthcare seeks a Senior Business Office Representative to support the Central Business Office's core functions, including insurance follow up, self-pay follow up, and payment posting. The role develops into higher levels with training and progressive responsibility.
The position emphasizes accuracy, multitasking, and customer service in managing patient accounts, billing edits, and inquiries within a fast-paced healthcare environment.
Senior Business Office Representative is a multi-task position that covers all of the main functions of the Central Business Office. The Business Office Representative Two has displayed the skill to accurately handle at least one unit function of the Central Business Office for at least two years. Included in these duties but not limited to: Insurance Follow Up, Self-Pay Follow Up, Payment Posting, Account Correction and Adjustment, Answering Patient Account Inquires, and Monitoring Billing Errors and claim/line item rejections. Provide initial training in all duties of the Central Business Office in an elementary phase. Position is designed to develop the incumbent into a Business Office Representative Three after training for two additional years of acceptable performance before promotion to a Business Office Two must be able to handle the complete functions of at least one Central Business Office Unit.
This position is a multi-task position that covers all of the main functions of the Central Business Office. This role has displayed the skill to accurately handle at least one unit function of the Central Business Office for at least two years. Included in these duties but not limited to: Insurance Follow Up, Self-Pay Follow Up, Payment Posting, Account Correction and Adjustment, Answering Patient Account Inquires, and Monitoring Billing Errors and claim/line item rejections. Provide initial training in all duties of the Central Business Office in an elementary phase. This position is designed to develop the incumbent into the progressive levels and must be able to handle the complete functions of at least one Central Business Office Unit.
H.S. Diploma or General Education Degree (GED) Required
2 years related experience Required
None Required
Company Name Piedmont Healthcare Corporate