Revenue Cycle Optimization Analyst, Senior

600 Advocate Health, Inc.; Milwaukee (WI); On-site; USD 61,000 - 91,000; Full time

Benefits offered by this job

Remote work option

Benefits eligible

Job summary

Advocate Health in Wisconsin seeks an experienced Optimization Analyst for Enterprise Revenue Cycle technology support and process improvement. The role requires Epic certification and six years in healthcare or revenue cycle tech, with Cogito certification preferred.

The analyst will analyze workflows, map processes, and collaborate with IT to implement changes for efficiency. The position offers a 40-hour workweek, Monday–Friday, with opportunities for remote work per state approvals and

Qualifications

• 6 years of healthcare experience or revenue cycle technology support
• Advanced data analysis skills to support data requirements and initiatives
• Experience with Epic and Cogito certification preferred
• Strong organizational and communication abilities

Responsibilities

• Guides, advises and acts as a resource regarding processes and issue resolution
• Mentors other Optimization analysts
• Maps, analyzes, and improves clinical and operational processes
• Develops test plans and validates performance of clinical/operational functions
• Performs data analysis to support initiatives
• Collaborates with IT to implement improvements and monitor outcomes
• Creates project timelines and leads projects to deadlines
• Ensures data accuracy and maintains process documentation

Skills

Data analysis

Project management

Epic certification

Microsoft Office

Education

Bachelor’s degree or equivalent experience

Tools

Epic

Microsoft Office

Job description

Department: 13233 Enterprise Revenue Cycle - Facility Coding Optimization and Technology

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details/Additional Information: Certification desired: Epic certification: Cogito Schedule: Monday - Friday Flexible 1st shift (such as 8am to 5pm) / 40 hours a week Remote opportunity: Advocate Health may approve those who wish to work out of the following registered states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY

Pay Range: $44.15 - $66.25 #REMOTE #LI-REMOTE

Major Responsibilities:

• Guides, advises and acts as a resource regarding processes and issue resolution
• Serves as a mentor to train and develop other Optimization analysts as needed
• Acts as a subject matter expert of procedures and applications of sub-functional areas
• Identifies, maps, measures, analyzes and improves clinical and operational processes, moderate to complex problems and requirements for assigned application(s)
• Performs current and future workflow analysis and maps out critical system processes using industry standards and best practices
• Develops test plans, tests cases, and test scripts to validate performance of clinical/operational functions
• Conducts effective unit, integration, and end-user acceptance testing through execution of the tests, tracking problem reports and documenting all final outcomes
• Facilitates smooth software transitions and effective system utilization
• Identifies and analyzes opportunities for developing application products and improving system processes, identifies potential issues, and implements changes to streamline workflows
• In collaboration with information technology, translates user requirements into functional design specifications and reviews with users to ensure accuracy
• Ensures accurate data maintenance and reviews the technological impact of operational requirements
• Develops and maintains process documentation including current workflows, requirements, functional specifications, installation instructions, product test procedures, user manuals, procedures and troubleshooting guidelines
• Completes change and quality control documentation using departmental standards
• Reviews data integrity and audits reports to identify/resolve potential issues and analyzes opportunities for system process improvements and/or product development
• Collaborates with Information Technology to ensure that system improvements are successfully implemented and monitored to improve efficiency
• Performs complex data analysis to support data requirements and initiatives
• Consults with Revenue Cycle leaders and other stakeholders to identify problems and resolutions related to equipment, applications, and functionality
• Provides direction on complex application issues
• Creates project timelines and develops plans to ensure projects are completed successfully within deadlines
• May coordinate the activities of other members of the project team

Licensure, Registration, and/or Certification Required:

Relevant Mid-Revenue Cycle or Epic certification

Experience Required:

6 years of healthcare experience or revenue cycle technology support for a large complex health care system

Knowledge, Skills & Abilities Required:

Certification Addendum: Team members will obtain within 1 year and maintain annual educational requirements for EPIC certification(s) as required by department. Experience in interface between application users, vendors and other technical experts, providing operational support for clinical systems, analyzing business and clinical processes, and providing user training/education. Advanced knowledge of managing applications and technical components of assigned applications including basic hardware, operating systems and database. Project management experience with ability to use project management software. Necessary analytical skills to make recommendations based on data analysis, and clinical user needs, assuring maximum productivity, and continuous process improvement. Ability to balance multiple tasks, detail and results oriented, set appropriate priorities and accomplish assignments. Strong organizational, communication, problem and issue resolution skills. Ability to gather and organize data. Advanced computer skills including experience in using the Microsoft Office Suite or similar products and experience with large scale automated systems.

Preferred Job Requirements:

• Bachelor’s degree or equivalent experience
• Epic certification: Cogito 6 years of healthcare experience or revenue cycle technology support as data analyst for a large complex health care system
• Experience with application users, vendors and other technical experts, providing operational support for clinical systems, analyzing business and clinical processes, and providing user support
• Necessary analytical skills to make sound recommendations based on data analysis, and clinical user needs, assuring maximum productivity, and continuous process improvement
• Ability to balance multiple tasks, be detailed and results oriented, set appropriate priorities and accomplish assignments in a thorough and timely fashion
• Strong organizational, problem and issue resolution skills
• Ability to gather and organize data
• Strong communication skills
• Intermediate computer skills including experience in using the Microsoft Office Suite (Word, PowerPoint, Excel, Access) or similar products and experience with large scale automated systems
• Adaptability to process changes and competing priorities

Physical Requirements and Working Conditions:

Exposed to normal office environment. Job may require travel, therefore, may be exposed to road and weather hazards. Must be able to lift up to 40 lbs. occasionally. Sits the majority of the workday, but also may lift, reach, and bend throughout the day. Operates all equipment necessary to perform the job.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care