HIM Operations Specialist I

600 Advocate Health, Inc.; Charlotte (NC); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Educational Assistance Program

Paid Time Off

Job summary

Advocate Health is seeking a detail-oriented Records Coordinator to support the Enterprise Revenue Cycle - HIM Ops in Charlotte, NC. This 40-hour per week role requires accurate uploading of outside records and precise routing to clinicians within the EHR, following HIM procedures and state and federal regulations.

The position emphasizes mastery of medical terminology, documentation analytics, and timely communication with leadership.

Qualifications

• High school diploma or equivalent required.
• 0–1 years of experience in healthcare preferred.
• Proficient computer and keyboarding skills; able to learn new software.
• Familiarity with Epic, OnBase, Solar ity, Microsoft Office and electronic communication tools.

Responsibilities

• Accurately upload/index outside records using applicable software.
• Route documentation to the clinician with correct document type and description.
• Incorporate clinical documentation from multiple sources into the EHR according to HIM procedures.
• Identify documentation needs based on patient service areas and level of service provided.
• Provide support and education to clinicians regarding record completion activities.

Skills

Epic

OnBase

Solarity

Microsoft Office

HIPAA

Education

High School Diploma or Equivalent

Tools

Epic

OnBase

Solarity

Microsoft Office

Job description

Department: 13442 Enterprise Revenue Cycle - HIM Ops Document Management AMB NC/GA Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Sunday - Thursday 11am - 7:30p Remote Pay Range: $20.80 - $31.20

Major Responsibilities:

• Accurately upload/Index outside records using applicable software, routing documentation to the clinician asappropriate.
• Creates or selects theappropriate patient, encounter, and/or order while assigning the correct document type and description when indexing into the EHR.
• Incorporates internal and external clinical documentation from various electronic and paper sources via applicable software work queues, rounding,eDeliveryor importing into the EHR according to HIM procedures while meeting established benchmarks for quality, accuracy, and productivity.
• Applies knowledge of medical terminology and nomenclature to accuratelyidentifydocumentation needs based on patient service areas and level of service provided.
• Anaylzes the content of the medical record for missing documentation and signatures and assign/edit medical record deficiencies by the responsible provider into the chart management system according to State and Federal regulations, such as Det Norski Veritas (DNV) or The Joint Commission (TJC), Centers for Medicare and Medicaid (CMS), all Medical Staff Bylaws and organizational policies.
• Provides support and education to cliniciansregardingrecordcompletionactivities.
• Applies knowledge of medical terminology and nomenclature to accuratelyidentifydocumentation needs based on patient service areas and level of service provided.
• Collaborates with Data integrity or other functional areas to ensure errors in documentation discovered are communicated for Chart Correction.
• Notifiesappropriate leadershipfor quality review and privacy investigation.
• Ensures clarity, legibility, and position of the scanned documents are readable by the end-user orindicatesbestquality.
• Serves as point of contact for recordcompletionsupport for clinicians and other providers.

Licensure, Registration, and/or Certification Required: None Required.

Education Required: High School Graduate or Equivalent

Experience Required: Typically requires 0-1 years of experiencein healthcare.

Knowledge, Skills & Abilities Required:

• Proficient computer and keyboarding skills with the ability to learn new computer software systems such as Epic, OnBase,Solarity, Microsoft Office, and legacy archives, and electronic communication and meeting platforms such as Teams.
• High attention to detail and accuracy with frequent interruptions.
• Ability to prioritize workload and work under pressure in a fast-paced environment with time constraints.
• Ability to work independently and make decisions with minimal supervision whilemaintainingquality and productivity standards.
• Works collaboratively in a diverse team environment with openness and respect to learn, create and problem solve.
• Ability to adapt to a fast-paced environment and transition to switching tasks without issue whilemaintainingquality and accuracy.
• Ability to learn when receiving constructive feedback by leadership or peers and taking personal ownership for success.
• Strong interpersonal and communication skills.
• Ability to safeguard protected health information (PHI) and basic knowledge of HIPAA.

Physical Requirements and Working Conditions:

• Operates all equipment necessary to perform the job.
• Exposed to a normal office environment.
• Sits most of the workday.
• Ability to perform repetitive functions and hand movements in a normal office environment.

DISCLAIMER All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position.

Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Benefits and more Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care.

Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs.

Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs.

Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities.

Reshaping Access

What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it.

Inspiring Professionals

With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities.

Transforming Care

We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care.