Clinical Services Coordinator (RN) - Community Based Palliative Care

568 Hospice of Cabarrus County, Inc.; Charlotte (NC); On-site; USD 52,000 - 79,000; Part time

Job summary

Advocate Health is seeking a part-time Department Administrative Support professional in the 39127 Atrium Health Hospice Administration - Community Palliative Care to provide clinical administrative support, liaise with physician practices, hospital case management, and other referral sources.

The role analyzes data to prioritize multi-issue situations, supports care plans, and ensures timely services, billing compliance, and regulatory adherence.

Qualifications

• Graduate from an accredited School of Nursing.
• BSN preferred.
• BLS required per policy guidelines.
• One-year experience in a related field required.

Responsibilities

• Provides clinical administrative support and liaises with physician practices and hospital case management.
• Analyzes data to prioritize multi-issue patient care actions and supports plans of care.
• Supports billing compliance and timely CSC workflow to ensure appropriate reimbursement.
• Collaborates with clinical staff to coordinate care delivery and ensure patient safety and satisfaction.

Skills

Clinical administration

RN licensed

Billing compliance

Patient care coordination

Education

RN license

BSN preferred

Job description

Department: 39127 Atrium Health Hospice Administration - Community Palliative Care

Status: Part time

Benefits Eligible: No

Hours Per Week: 0

Schedule Details/Additional Information: PRN, Variable, Mon- Fri, 8:30am-5pm

Pay Range: $38.20 - $57.30

Essential Functions

Provides clinical administrative support, clinical expertise to meet patient and staff needs and functions as the liaison with physician practices and hospital case management and other referral sources. Analyzes the data to prioritize multi-issue situations to support appropriate actions based on the criticality of patient health and welfare, patient/staff safety and impact to effective, timely services. Identifies barriers to situation/complaint resolution and follows-up with the appropriate resources or leadership to address timely and effectively. Reviews and supports the development of patient specific clinical plans of care that is effectively communicated with the parties involved and supports quality patient outcomes and patient satisfaction. Supports clinical staff in the implementation of the identified plan, coordination of care delivery, and strategies to promote health and safe outcomes. Evaluates progress toward attainment of outcomes through documentation review, interdisciplinary team meetings and/or case conference. Supports billing compliance and timeliness by maintaining current knowledge of payer requirement and billing criteria, state and federal regulations, performing timely completion of CSC workflow and identifying opportunity for appropriate reimbursement. Delegates elements of care to appropriate healthcare workers in accordance with any applicable legal or policy parameters or principles. Collaborates with healthcare consumer, family, and others in the conduct of clinical practice. Utilizes appropriate resources to plan and provide clinical services that are safe, effective, and financially responsible. Participates in committees, shared governance, or other facility decision making activities.

Physical Requirements

Primary work is in the office environment. Requires long periods of sitting and computer work. Work may require walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling. Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies in the home/facility setting. Must speak English in good, understandable terms. Intact sense of sight, hearing, smell, touch. Finger dexterity. Critical thinking and ability to concentrate. Must be able to respond quickly to changes in patient conditions.

Education, Experience and Certifications

Graduate from an accredited School of Nursing. BSN preferred. BLS required per policy guidelines. One-year experience in a related field required. Current RN license or temporary license as a Registered Nurse Petitioner in the state in which you work and reside or; if declaring a National License Compact (NLC) state as your primary state of residency, meet the licensure requirements in your home state; or for Non-National License Compact states, current RN license or temporary license as a Registered Nurse Petitioner required in the state where the RN works. Must maintain current state driver's license and auto insurance at all times. Additional education, training, certifications, or experience may be required within the department by the nurse leader.

Our Commitment to You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Benefits and more
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care