Revenue Cycle Manager / Practice Manager - Katy

Socket.dev; Katy (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Woodlands Primary Healthcare in Texas seeks an experienced revenue cycle professional to own the Katy clinic's full revenue cycle and supervise front desk staff and patient experience. You will identify revenue leakage, optimize collections, and present findings to leadership with prioritized actions.

Responsibilities include overseeing front desk operations, ensuring HIPAA and payer compliance, and resolving complex billing issues.

Qualifications

• 2–3+ years as a revenue cycle specialist or medical biller, plus front desk/administrative experience
• Proven expertise in denial management, A/R follow-up, appeals, and payment posting
• Practice management or supervisory experience preferred
• eClinicalWorks and TriZetto experience strongly preferred

Responsibilities

• Oversee front desk: check-in/out, scheduling, phones, insurance verification, prior authorizations
• Supervise, train, and schedule front desk and billing staff
• Ensure HIPAA and payer compliance
• Resolve escalated billing, coding, and patient account issues

Skills

Revenue cycle

Denial management

A/R follow-up

Payment posting

Front desk supervision

Tools

eClinicalWorks

TriZetto

Job description

About the Role

Woodlands Primary Healthcare is a family medicine practice in The Woodlands and Katy, TX. We're looking for an experienced revenue cycle professional to run our Katy clinic — owning the full revenue cycle while overseeing front desk staff and patient experience.

Revenue Cycle Ownership

Using eClinicalWorks and TriZetto, you'll independently identify where the clinic is losing revenue, delaying collections, or leaving money on the table. Areas you'll own and review:

• A/R and aging balances
• Copay, coinsurance, deductible, and patient-balance collections
• Denials, rejections, appeals, and underpayments
• Claims submission and charge capture
• Adjustments/write-offs
• Provider productivity and schedule utilization

You'll present findings to leadership ranked High, Medium, or Low priority. For each issue: What's the problem? → Why is it happening? → What's the financial impact? → How do we fix it? → How do we monitor it?

This role is accountable for three questions: Where are we losing money? Where are we leaving money on the table? What would you change to increase revenue and productivity?

Within your first 30 days, be prepared to identify the top five changes you'd make and the numbers you'd use to prove improvement.

Operations

• Oversee front desk: check-in/out, scheduling, phones, insurance verification, prior authorizations
• Supervise, train, and schedule front desk and billing staff
• Ensure HIPAA and payer compliance
• Resolve escalated billing, coding, and patient account issues

Qualifications

• 2–3+ years as a revenue cycle specialist or medical biller, plus front desk/administrative experience
• Proven expertise in denial management, A/R follow-up, appeals, and payment posting
• Practice management or supervisory experience preferred
• eClinicalWorks and TriZetto experience strongly preferred